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I am moving abroad and need to cancel my mobile contract with orange
Basically I took out a new contract with Orange pay monthly in January, I have always been an Orange pay as you go customer and liked the service I received from them so decided to stick with them when I decided to get a pay monthly deal.
A couple of weeks ago my wife was unexpectedly offered a job in the far east, it is too great an opportunity to turn down for both of us so we are moving abroad in a couple of months.
Does anyone know if there is any way I can get out of my contract? or am i going to have to pay up?
A couple of weeks ago my wife was unexpectedly offered a job in the far east, it is too great an opportunity to turn down for both of us so we are moving abroad in a couple of months.
Does anyone know if there is any way I can get out of my contract? or am i going to have to pay up?
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Comments
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Basically I took out a new contract with Orange pay monthly in January, I have always been an Orange pay as you go customer and liked the service I received from them so decided to stick with them when I decided to get a pay monthly deal.
A couple of weeks ago my wife was unexpectedly offered a job in the far east, it is too great an opportunity to turn down for both of us so we are moving abroad in a couple of months.
Does anyone know if there is any way I can get out of my contract? or am i going to have to pay up?
You have to pay it off.0 -
If you're out of any returns period, you'll need to pay it off. It's not Orange's fault that you're moving abroad. Give them a call and explain the situation, they may be willing to agree a figure rather than the full liability of the contract.0
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Hi jimimack,
Other than what has been advised already, we have a Customer Account Transfer process, where the agreement can be transferred to a friend or other family member. The team can be contacted on 0800 079 0005 between 08:00 and 22:00 for more information.
I hope this helps.
Jonathan
Orange Response Team“Official Company Representative
I am the official company representative of Orange. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
In terms of a lump sum repayment, Orange may offer you upto 25% discount.
Some details here:
http://forums.moneysavingexpert.com/showthread.html?t=2386875&highlight=25
(I am not an expert in this area, just passing on details I found in another thread).
HTH.0
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