Panic or not?

Quietmanc

Dell inspiron 530.Vista home premium.McAfee has detected and quarantined one item.Never had this before.What do I do now?Any info gratefully accepted. Thanks.

ormus

im amazed.
macafee actually found something!

esuhl

Now you know your PC has been compromised, I would personally want to scan it with half-a-dozen other security products to make sure (as far as you can) that the one quarantined file is the only dodgy one on your PC.

Have a look at these three for starters:

Malwarebytes Anti-Malware
Trend Micro Housecall
Spybot - Search & Destroy

Of course, if McAfee was running a heuristic scan it could be a false-positive and you may have quarantined a file that was perfectly safe.

Hope this helps...

Avoriaz

Esuhl, I don't know Trend Housecall.

Is it an alternative to Avira, AVG etc or does it supplement them?

Thanks

Avoriaz

Quietmanc wrote: »

Dell inspiron 530.Vista home premium.McAfee has detected and quarantined one item.Never had this before.What do I do now?Any info gratefully accepted. Thanks.

There is no need to panic, especially if your PC is running normally.

Just follow the advice in Esuhl's post and maybe consider a better anti virus than Macawful.

And make sure you have Windows Firewall or an alternative switched on.

Quietmanc

Avoriaz wrote: »

There is no need to panic, especially if your PC is running normally.

Just follow the advice in Esuhl's post and maybe consider a better anti virus than Macawful.

And make sure you have Windows Firewall or an alternative switched on.

Thanks,all.I did a Spybot update and ran a scan.It found 4 problems,I pressed 'fix selected problems' and got four green ticks.Is everything now OK or do I have to do something else? I got 'Macawful' :rotfl:free with my BT package.Didn't realise it had a reputation.

spud17

Install, UPDATE and run scan with Malwarebytes.

SpyBot has it's place, but Malwarebytes is your best bet, which is why esuhl put it first in his list.

Avoriaz

I agree, Spybot is good but Malwarebytes is better.

Use both. Each sometimes catches something the other doesn't. They are free and don't take up much space or resources.

Avoriaz

Quietmanc wrote: »

... I got 'Macawful' :rotfl:free with my BT package.Didn't realise it had a reputation.

It has a poor reputation and most savvy people use one of the free alternatives.

I have used AVG for years and never had a problem. I use Malwarebytes and Sypbot too. I also use ccleaner which isn't anti virus but does give your PC a good spring clean every day.

Some people say AVG is no longer very good and recomend Avira and others.

Personally I find a combination of Windows Firewall and AVG protects my computer. Plus the fact that I am careful which sites I visit and what I install.

But listen to the advice of others and maybe pick another free anti virus rather than AVG.

Good luck

Lokolo

Avoriaz wrote: »

Esuhl, I don't know Trend Housecall.

Is it an alternative to Avira, AVG etc or does it supplement them?

Thanks

Its a free version of Trend Micro Anti Virus. I have Trend Micro AV/Firewall etc. and pay for it.

However I believe for Housecall you need to be online.

Quietmanc

Thanks again for all the help.Did as suggested -downloaded Malwarebytes and ran a full scan.(1hr 2mins 34 sec) and it came up with no infected items(phew!).All advice taken on board.