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Nokia 2760 - cant get voicemail

Ellie2758
Ellie2758 Posts: 2,848 Forumite
1,000 Posts Combo Breaker
Hi, I am posting as a last resort before buying a replacement fone.

I am happy with my Nokia 2760 in all respects except for one. I am unable to access my voicemail. Now I am not sure when this happened, or indeed whether I ever was able to access it. The symbol for a voicemail message comes up but when I dial 1 for voicemail I get:

"calls to this number are not being connected"

if I dial 222 to set up the voicemail it tells me that I have already set it up. When I then try to get thro to it i get the same "calls to this number are not being connected"

Can anybody throw any light on this? The only way i get get my messages at present is to put my sim into another phone.

thanks
Ellie :cool:

"man is born free but everywhere he is in chains"
J-J Rousseau

Comments

  • Rusty!
    Rusty! Posts: 2,076 Forumite
    Part of the Furniture Combo Breaker
    edited 31 March 2010 at 2:35PM
    It's not the phones fault, sounds like you'd be better off asking Virgin why you can't.

    EDIT: Try dialling *#67# it should tell you your apparently unique voice mail number.
  • Ellie2758
    Ellie2758 Posts: 2,848 Forumite
    1,000 Posts Combo Breaker
    Rusty! wrote: »
    It's not the phones fault, sounds like you'd be better off asking Virgin why you can't.

    EDIT: Try dialling *#67# it should tell you your apparently unique voice mail number.

    on the phone it just says "active for voice calls" when I do that.

    If it is a Virgin fault surely I wouldnt be able to access my voicemail on another fone, which I am able to do.......:(
    Ellie :cool:

    "man is born free but everywhere he is in chains"
    J-J Rousseau
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