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MYSTERY SHOPPING THREAD XIV - Please do NOT mention Client names on here

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  • mysterious_girl
    mysterious_girl Posts: 1,859 Forumite
    they do seem completely random in how they treat ppl. messaged them about accidenty doing my shop a day early and received response saying they had reset it to that day so i could enter the results of the day i shopped. hurrah, well done gap :T i have also sent an email when they rescheduled my jobs around without telling me and a woman phoned me to apologise! :eek:
    Thanks for telling us that. I just about 3 minutes ago sent GAP a message asking if they could re-set a date for me. Glad I read through the posts to hear that you had success with that one.
  • mysterious_girl
    mysterious_girl Posts: 1,859 Forumite
    Mumof2 wrote: »
    Which one are you getting? I'm interested in getting one too for the email alerts. Do you pay extra for the email? Sorry, not being nosy, just interested :o

    DH has an iPhone and swears by it, but the cheapest PAYG one where you get it free is £35 per month and I don't know if I can justify that right now.

    Put my name down for 4 glasses jobs for TERN the week after next, doubt if I'll get them but worth a shot isn't it.
    I'm getting the Bold something or other, the latest one out but don't ask me how much it is as it is part of my husband's business (I do his bookkeeping) so it's on a business contract and would be totally irellevant as he is getting a few phones on a shared plan.


    Have done 10 reports today. Day off tomorrow! Yipeeeeeeeeeeeeeee
  • Lil_Me_2
    Lil_Me_2 Posts: 2,664 Forumite
    Thanks for telling us that. I just about 3 minutes ago sent GAP a message asking if they could re-set a date for me. Glad I read through the posts to hear that you had success with that one.

    I've found gap to be much more customer friendly recently. When I sent them an e-mail they replied within an hour so I was very impressed. They've had to reschedule one of my shops next week twice already, each time they have apologised and said to contact them if it doesn't suit me anymore.
  • Miss_Qwerty
    Miss_Qwerty Posts: 664 Forumite
    Well this should be interesting, did a bookies for RE the other day wasn't a bad report but wasn't 100% either. Anyway, they now seem to be disputing a conversation I had with the cashier. Apparently I said I had a loyalty card but forgot it which is a load of tosh. I just replied saying that I don't have a loyalty card and they are welcome to pass on my details to the client if they want to check their databases for my name, so now it's my word against the clients.

    If the bookies was still with the old company i'd probably be sacked regardless, but what will RE do I wonder?
  • mysterious_girl
    mysterious_girl Posts: 1,859 Forumite
    Well this should be interesting, did a bookies for RE the other day wasn't a bad report but wasn't 100% either. Anyway, they now seem to be disputing a conversation I had with the cashier. Apparently I said I had a loyalty card but forgot it which is a load of tosh. I just replied saying that I don't have a loyalty card and they are welcome to pass on my details to the client if they want to check their databases for my name, so now it's my word against the clients.

    If the bookies was still with the old company i'd probably be sacked regardless, but what will RE do I wonder?
    They wont pay you for the assignment. That's their usual way of dealing with any disputes. Believe me, I've been there.
  • Arbie
    Arbie Posts: 58 Forumite
    Hello all,

    Was just wondering if anyone who has engaged in some coffee-related work with Gap recently could drop me a PM....I have something I need to clarify!

    Thanks in advance!

    Arbie
  • Miss_Qwerty
    Miss_Qwerty Posts: 664 Forumite
    They wont pay you for the assignment. That's their usual way of dealing with any disputes. Believe me, I've been there.

    Well that's disappointing, although i'm not surprised. Good job it wasn't my hotel visit I did last night i'd be furious then!
  • jc2703
    jc2703 Posts: 1,780 Forumite
    Done!! I do have to go out tomorrow and do a crisp job that I just couldn't get today. They had decided that today was the day to date check the stock ....and its a covert one:mad:
    Climbing back on the OS wagon after a short vacation to Recklessness
    Quit Smoking 08/06/09
  • Whilst we're on the subject of RE. How does it work with the times of the assignments? Are they like GAP and the assignments need to be completed during the timeframe given? Or can you visit during the timeframe but leave the shop after it?
  • antk4
    antk4 Posts: 125 Forumite
    Could somebody please let me know if the scores you get on RE allow you to get better jobs. ie the better your score the better jobs you get? I have been with them for some time now and have never had an auditing job. Thanks
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