Finding nemo and The incredibles PS2 games £2 each delivered.

kaan_is

Ok people....just been in touch...H.Q, the issue is surprise..surprise..."abusing the system by multiple orders by customers.." was told that each order is getting a working over...will take several days to sort out but hopefully genuine orders will be processed...hope this helps.

Howdie

:mad: Just received cancellation email

Unfortunately, our suppliers have informed us that they are no longer able to supply
Please accept our apologies for any inconvenience or disappointment.
As it is our standard policy only to charge for products when we are notified they are available for dispatch, you have not been charged for this product.

The status of this product has now been updated to No Longer Available and the item effectively cancelled from your order.

Woolworths.co.uk
Customer Service Team.

rchddap1

Where's that brick wall when you need to bang your head against it.

One of my other order items is showing as 'available for pick-up'....but aren't we supposed to get an email telling when we can do this? Haven't received anything from them as yet.

Also seeing nemo as not available, and incredibles as on pre-order. No email though on either change of status...in fact no emails at all.

miniemma

my order is now showing

1 Finding Nemo Playstation 2 Not Currently Available
1 The Incredibles Playstation 2 Back Order or Pre-Release

:mad:

why couldn't she tell me that an hour and a half ago when i rang ???

Howdie

miniemma wrote:

my order is now showing

1 Finding Nemo Playstation 2 Not Currently Available
1 The Incredibles Playstation 2 Back Order or Pre-Release

:mad:

why couldn't she tell me that an hour and a half ago when i rang ???

My order shows the same as yours, but the email I have received kind of puts things in perspective. Dont expect to get it as you most probably wont.

likabu_2

Clasics wrote:

Possible theory for the multiple security checks? They had loads of orders from the same link? I know, probably rubbish but I'm trying to look on the positive side as I know from previous experience that Woolies online are total pish....:rotfl:


Edit: Forget the link theory, my account now states:

Finding Nemo Playstation 2

£2.00 Thu, Aug 3, 2006 Not Currently Available £2.00

The Incredibles Playstation 2

£2.00 Thu, Aug 3, 2006 Back Order or Pre-Release £2.00

Like I have said already, Woolies are useless! Instead of just saying 'sorry, it was a mistake' they stupidly go through the 'security' route. An embarrassment of an online presence.

My account says the same for these 2 games, the other items in my order show ready for dispatch.

lowonmoney

Have just received this email from Woolies after being asked for a security check. I only ordered one of each!! Not happy!!

"Unfortunately, our suppliers have informed us that they are no longer able to supply

Please accept our apologies for any inconvenience or disappointment.

As it is our standard policy only to charge for products when we are notified they are available for dispatch, you have not been charged for this product.


The status of this product has now been updated to No Longer Available and the item effectively cancelled from your order.


Woolworths.co.uk
Customer Service Team."

highguyuk

Have just tried - both now on the site for £17.99.

Well done those who managed to get one ... I didn't ...

lowonmoney

They're going to get a stroppy email now!!

youngmum_2

Howdie wrote:

:mad: Just received cancellation email

Unfortunately, our suppliers have informed us that they are no longer able to supply
Please accept our apologies for any inconvenience or disappointment.
As it is our standard policy only to charge for products when we are notified they are available for dispatch, you have not been charged for this product.

The status of this product has now been updated to No Longer Available and the item effectively cancelled from your order.

Woolworths.co.uk
Customer Service Team.

Yep me too :mad: Plus I had a security e-mail prior to this.

Not happy....