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First Neg! Not Happy!
Comments
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Just respond with 'Item lost in post, refund given.' - anyone reading that will sympathise.
If on the other hand, you respond 'F&@KING IDIOT BUYER, WUD NEG IF I CUD' then you will probably send people running a mile (me anyway!!)
Absolutely. How a seller responds/handles a neg tells you a lot about them and also tells you what to expect should things go wrong!0
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