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Abbey 7% deal to close on 29th
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Fatboy_NSS wrote:No you didn't have to close accounts. However it had to be a switch, as I said in my post above on the 29th. A "switch" with Abbey doesn't involve closing your other account, or even transferring your DDs and SOs. As your "0/10" rating for Abbey is based on the fact that they didn't give you some free money then you're the kind of customer we can do without (no offence!!)
No the 0/10 was because I was told I had to let them CLOSE the other account (which I didnt want to do) so I was turned down unnecessarily. Also the 0/10 was for abbey turning away an exisiting customer who saves quite a lot of money with them.....if the rate wasnt so good I would close it in protest!
Edit: when I pointed out the mistake to customer services (via email) Abbey extended the offer to me even though the date had expired. Well done Abbey customer services0
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