upgrade ram in old computer, help needed please

annie123

aliEnRIK wrote: »

'All sorts of scans' ~ was malwarebytes included in this?

yep

not a long enough reply...........

aliEnRIK

TICK and FIX these in hijack ~
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase6662.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O23 - Service: asp.net (ASP.NET) - Unknown owner - C:\Program.exe (file missing)

Id recomend shutting OFF 'cpucool' as that will definitely slow your computer down

You have remnants of AVG on there ~
Use the 32 bit AVG removal tool
http://www.avg.com/download-tools

Can you please open malwarebytes, goto LOGS and post the WHOLE of the last log?

aliEnRIK

As for your problem, have you updated JAVA and FLASH? if not then thats the 1st thing id try

annie123

how do I shut off cpu cool please?

annie123

log from yesterday

Malwarebytes' Anti-Malware 1.44
Database version: 3824
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702
24/03/2010 18:37:57
mbam-log-2010-03-24 (18-37-57).txt
Scan type: Quick Scan
Objects scanned: 158368
Time elapsed: 11 minute(s), 37 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)

aliEnRIK

No idea, if you cant figure it out then why not just uninstall it

annie123

aliEnRIK wrote: »

As for your problem, have you updated JAVA and FLASH? if not then thats the 1st thing id try

don't think I've every done that off to do that now

turbobob

annie123 wrote: »

It has trouble with watching video streaming.....it shuts down and reboots its self so I thought more ram might help.

Have I got that wrong then?

As already said 2Gb is a generous amount for Windows XP and therefore the problem is not the amount of memory installed.

Unfortunately there could be a number of causes of this ranging from a hardware problem (e.g. overheating, faulty ram etc), driver problems, through to software issues and malware.

When you say it shuts down, is that in a "controlled" way (does Windows give a message saying it's going to shut down). If not does it give a "blue screen of death" or does it just instantly reboot without warning.

Does it do it at any other time apart from when watching streaming videos. If you have a video file saved on your hard drive, does it do it when you attempt to play this?

aliEnRIK

annie123 wrote: »

log from yesterday

Malwarebytes' Anti-Malware 1.44
Database version: 3824
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702
24/03/2010 18:37:57
mbam-log-2010-03-24 (18-37-57).txt
Scan type: Quick Scan

Database versions is currently 3911, id recommend UPDATING and running a FULL scan just to be sure

annie123

turbobob wrote: »

When you say it shuts down, is that in a "controlled" way (does Windows give a message saying it's going to shut down). If not does it give a "blue screen of death" or does it just instantly reboot without warning.

Does it do it at any other time apart from when watching streaming videos. If you have a video file saved on your hard drive, does it do it when you attempt to play this?

No warning, no blue screen, just reboots.
Only does it when watching online