Where has all my credit gone ?

hubb

I am absolutley gutted. I have been given my Dad's phone which is a Nokia. I put my o2 pay as you go sim in and it worked fine. I was driving along and it showed up as one of my Dad's contacts ringing from Spain. I DIDN'T answer. When I arrived to pick my wife up she said she had just been phoning me.

So, she was ringing me on her number but it was showing as a contact of my Dad's still on the phones memory. Then my credit has gone from £8 to 37p

can anyone work that one out ?:mad::mad::mad::mad::mad:

iwanttosave_2

Even if it as someone from Spain calling, it doesn't cost you any money to answer the call while you're in the UK.

Do you have any bolt-ons that you pay for?

The only people who can tell you where it's gone is customer services.

hubb

I have emailed them.

jamespir

seems odd

nappe_2

Is it a smartphone? Check that it is not constantly connecting to the internet.

hubb

I have been kindly awarded my money back from o2 which is rather a good show. They said I had made an international call. I said I hadn't so they gave it back as a goodwill gesture.

I have always found o2 very good service as well as their broadband.