We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

plusnet value broadband

I was planning to take plusnet value standalone broadband.
There was code which gave 4 months free in 12 months contract. Has it expired?
Also, how is the service and is it avalaible in CF23 area ?

Thanks for any help.
«1

Comments

  • bryanb
    bryanb Posts: 5,034 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I have found Plusnet excellent, but I don't do online gaming, also very little downloading.
    Plusnet is owned by BT now so be aware if you're a BT phobic.
    However their billing is first rate, I've never needed customer service (3yrs) so can't comment there.
    This is an open forum, anyone can post and I just did !
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The 4 months free offer has now expired. However you can still get £43 cashback if you sign up via Quidco.
    The service is available on any exchange, as it's not LLU.
    However the price will vary according to whether you are on a Market 1 or Market 3 exchange, check yours on:
    http://www.samknows.com/broadband/search.php
    No free lunch, and no free laptop ;)
  • dylanuk
    dylanuk Posts: 516 Forumite
    Do you mean Roath/Cardiff? If so then I think this (http://www.samknows.com/broadband/exchange/SWRTH) is your exchange and Plusnet is available in your area at the cheaper prices - so just £5.99 for Plusnet Value.

    Plusnet's prices are going up really soon though, the 11th April, I think Plusnet Value is going up by a pound or two a month - but existing customers if you sign up before your price won't be increased. So it's worth acting fairly quickly if you can.

    Plusnet is good, very reliable, good customer service. There is a full review of their package here http://www.chooseisp.co.uk/broadband-.../plusnet-value.asp which might help.

    The only thing to watch is if you go over the 10GB limit on Value you'll be charged £2 per 2GB you go over, and I think that might be rising to £5 per 5GB - and it will be charged in batches, so even if you only go over by a bit you'll get charged for a whole 2GB.
  • notbritishgas
    notbritishgas Posts: 2,317 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    dylanuk wrote: »
    Do you mean Roath/Cardiff? If so then I think this (http://www.samknows.com/broadband/exchange/SWRTH) is your exchange and Plusnet is available in your area at the cheaper prices - so just £5.99 for Plusnet Value.

    Plusnet's prices are going up really soon though, the 11th April, I think Plusnet Value is going up by a pound or two a month - but existing customers if you sign up before your price won't be increased. So it's worth acting fairly quickly if you can.

    Plusnet is good, very reliable, good customer service. There is a full review of their package here http://www.chooseisp.co.uk/broadband-.../plusnet-value.asp which might help.

    The only thing to watch is if you go over the 10GB limit on Value you'll be charged £2 per 2GB you go over, and I think that might be rising to £5 per 5GB - and it will be charged in batches, so even if you only go over by a bit you'll get charged for a whole 2GB.
    No it is only rising by 50p to £6.49.
  • p1tse
    p1tse Posts: 980 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    can you sign up to plusnet with a mac?

    also if asking for a mac and not using it does it just expire i.e. not cancel original terms?
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Yes of course you can.
    If not used it expires after 30 days and your contract continues.
    No free lunch, and no free laptop ;)
  • diable
    diable Posts: 5,258 Forumite
    I have been with Plusnet for 8 years and never had a problem, just changed to there £11.99 for 3 months deal 80 gig limit for 3 months then increases to £15.99 I believe but as I am at home a lot now its reasonable.
  • As an IT supplier I have found the 10gb limit for Plusnet Value Broadband suits a lot of my clients. Even when it goes up to £6.49 it'll still represent great value.
  • edda
    edda Posts: 1,057 Forumite
    500 Posts
    Has anyone else had problems migrating to Plusnet?

    Broadband was unexpectedly cut off 2 days ago - and now I've got to wait until Monday before they will even look at it.

    Combination of my previous provider cutting us off early - and no Plusnet engineers work weekends.

    Not a good start to a new relationship. :mad:

    (Have had to borrow a friend's broadband to post this).
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edda wrote: »
    Has anyone else had problems migrating to Plusnet?

    Broadband was unexpectedly cut off 2 days ago - and now I've got to wait until Monday before they will even look at it.

    Combination of my previous provider cutting us off early - and no Plusnet engineers work weekends.

    Not a good start to a new relationship. :mad:

    (Have had to borrow a friend's broadband to post this).

    Plusnet don't have 'engineers'. Your migration is handled by BT Openreach, if the migration was scheduled for Monday then that is when OR would reconnect you.
    If you used a MAC to migrate then this should not arise-sounds like an error by your existing ISP, as the downtime should be no more than a couple of hours-but always on a weekday.
    No free lunch, and no free laptop ;)
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.6K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.7K Work, Benefits & Business
  • 603.1K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.