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not a warning just a comment about using saynoto 0870

I used saynoto to look up an 0845 number and called the company on the 0800 no. saynoto gave.

While the receptionist put me through to the relevant department she also was quite insistant that the next time I called I should use the correct direct dial number for that department and asked me to make a note of it.

I got put through to the department I wanted and after concluding my business I was also told that I should use the direct 0845 number as I would get through quicker.

Yeh right! I would rather be on the phone for 30 minutes and multiple press 1 for etcs. using an 0800 number than 10 minutes using an 0845 number on Virgin's landline at 10p a minute plus 10p connection charge.

£1 for a 10 min call on Virgin:eek:

Stan
«13

Comments

  • jdturk
    jdturk Posts: 1,636 Forumite
    Just bluff it and say you will do and the next time if they ask say you lost the original number and this one was the only one stored in your phone :)
    Always ask ACAS
  • sod that! I tell companies I'm calling via saynoto, lol!!!

    Or if I get given a expensive number, I tell them I will find an alternative on saynoto!

    Lisa
  • Paul_Varjak
    Paul_Varjak Posts: 4,627 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    If youm sign up with Talk Talk you can (for about £23 per month) get line rental, 40 GB internet and unlimited calls to 0870/0845 numbers!

    I even build call credit so I can call my fiancee in the Philippines for free, using www.precaller.co.uk. So, I never pay more than £23 per month, virtuall no matter how much I use the phone!

    My mobile phone deal is cashback with e2save, works out at 88p/month (after cashback) and I got a free phone to boot! That is 400 minutes to other mobiles each month!
  • catflea
    catflea Posts: 6,620 Forumite
    I have a similar problem (from the recieving end) I work in a call centre and each person we speak to affects our statistics (and therefore incentives!) I work in a department with an 0800 number which people are constantly using when they need to speak to someone else (which has an 0845 or geographic number - which we happily give out!). Really Really Really annoying :mad:
    Proud of who, and what, I am. :female::male:
    :cool:
  • sarahg1969
    sarahg1969 Posts: 6,694 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    catflea wrote: »
    I have a similar problem (from the recieving end) I work in a call centre and each person we speak to affects our statistics (and therefore incentives!) I work in a department with an 0800 number which people are constantly using when they need to speak to someone else (which has an 0845 or geographic number - which we happily give out!). Really Really Really annoying :mad:

    So, we should pay extra for our phone calls, so you can earn more?!
  • catflea
    catflea Posts: 6,620 Forumite
    Earn more? Earn something more like :D


    At the moment I'm on the verge of getting seriously told off because of one target I'm not hitting as a result of it so it really really winds me up. I bet you would be irritated to if something beyond your control was affecting your performance (and therefore pay) at work too!

    Not saying that people shouldn't be able to call in to speak to companies for free - I believe that all companies should offer appropriate 0800 or geographic numbers. Its just a sod that saynoto.... has the number for my team!
    Proud of who, and what, I am. :female::male:
    :cool:
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    catflea wrote: »
    I have a similar problem (from the recieving end) I work in a call centre and each person we speak to affects our statistics (and therefore incentives!) I work in a department with an 0800 number which people are constantly using when they need to speak to someone else (which has an 0845 or geographic number - which we happily give out!). Really Really Really annoying :mad:

    well, tough titties:rotfl:
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • catflea
    catflea Posts: 6,620 Forumite
    McKneff wrote: »
    well, tough titties:rotfl:

    Made me chuckle at least! :D
    Proud of who, and what, I am. :female::male:
    :cool:
  • Abbafan1972
    Abbafan1972 Posts: 7,164 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    catflea wrote: »
    Earn more? Earn something more like :D


    At the moment I'm on the verge of getting seriously told off because of one target I'm not hitting as a result of it so it really really winds me up. I bet you would be irritated to if something beyond your control was affecting your performance (and therefore pay) at work too!

    Not saying that people shouldn't be able to call in to speak to companies for free - I believe that all companies should offer appropriate 0800 or geographic numbers. Its just a sod that saynoto.... has the number for my team!

    I really couldn't give a flying wotsit either. Find another job if it bothers you that much.
    Striving to clear the mortgage before it finishes in Dec 2028 - amount currently owed - £24,616.09
  • vyle
    vyle Posts: 2,379 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I really couldn't give a flying wotsit either. Find another job if it bothers you that much.

    I always find that kind of response a bit annoying because how do you know the person isn't LOOKING for another job but is unable to find one? It's not like someone can go "oh well, I don't like this job, I think I'll start work as an airline pilot tomorrow, that pays well...."
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