n.t.l advice 29 July 2006 at 7:39PM in Phones & TV 2 replies 684 views

andyboy190

can anybody help ? i have an account with ntl, standard package ,telly broadband ,and phone .i phoned up 2 months ago because my bill has increased to approx £70 per month !!! the guy was very helpful and made some cuts here and there ,but this still only reduced the bill to £63 ,iam on the road alot so my oh phones my mobile alot ,do ntl do any deals on calling mobiles ? thanks

Heinz

There's quite a long thread about NTL and cost-reduction - see HERE.

Katykat

but briefly andyboy, NTL cusomer service can only give you limited discounts. You have to get through to disconnections who can offer more. I got a discount of £9.49 last year, but it wasn't enough. They refused to give me more, so I sent a letter giving 30 days notice to cancel my account. I would have rung a few days before to "change my mind", but a lovely guy rang and offered me a package that gave me £25 more discounts for a year. OK, they hope I'll get used to the free phone calls and extra TV channels & "forget to cancel them " in a year, but I wont. Try it, you've got nothing to lose, take a look at the thread that Heinz advised, many others have got these extra discounts.