n.t.l advice

in Phones & TV
2 replies 684 views
can anybody help ? i have an account with ntl, standard package ,telly broadband ,and phone .i phoned up 2 months ago because my bill has increased to approx £70 per month !!! the guy was very helpful and made some cuts here and there ,but this still only reduced the bill to £63 ,iam on the road alot so my oh phones my mobile alot ,do ntl do any deals on calling mobiles ? thanks


  • HeinzHeinz Forumite
    11.2K Posts
    Part of the Furniture Combo Breaker Car Insurance Carver!
    There's quite a long thread about NTL and cost-reduction - see HERE.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • KatykatKatykat Forumite
    1.7K Posts
    Part of the Furniture 1,000 Posts Combo Breaker
    but briefly andyboy, NTL cusomer service can only give you limited discounts. You have to get through to disconnections who can offer more. I got a discount of £9.49 last year, but it wasn't enough. They refused to give me more, so I sent a letter giving 30 days notice to cancel my account. I would have rung a few days before to "change my mind", but a lovely guy rang and offered me a package that gave me £25 more discounts for a year. OK, they hope I'll get used to the free phone calls and extra TV channels & "forget to cancel them " in a year, but I wont. Try it, you've got nothing to lose, take a look at the thread that Heinz advised, many others have got these extra discounts.
This discussion has been closed.
Latest MSE News and Guides