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Problem making telephone maestro payment with Clydesdale card

Hope someone can shed some light on this or possibly give me a solution!

Opened a new account with the Clydesdale Bank in December 2009.
Been using Maestro card with no hitches since then, but tried to pay £1000 towards balance of my holiday to Portland/Thomsons and they are saying the card no. is invalid.

I have contacted Clydesdale twice who say there is no problem with my card but Thomson are still saying the card number is invalid.

I know some folk have had problems with Clydesdale Mastercard debit cards but mine is Maestro as I have the basic Readycash account.

Someone from Thomson is going to call me back but I dont really think they will be able to take the payment at all.

Anyone else had this problem?

Comments

  • weecarol_2
    weecarol_2 Posts: 16 Forumite
    Anyone???:(
  • System
    System Posts: 178,365 Community Admin
    10,000 Posts Photogenic Name Dropper
    If you've used it elsewhere then it would appear to be a problem with the travel agent. Can you not pay via internet banking or with cash?

    weecarol wrote: »
    Hope someone can shed some light on this or possibly give me a solution!

    Opened a new account with the Clydesdale Bank in December 2009.
    Been using Maestro card with no hitches since then, but tried to pay £1000 towards balance of my holiday to Portland/Thomsons and they are saying the card no. is invalid.

    I have contacted Clydesdale twice who say there is no problem with my card but Thomson are still saying the card number is invalid.

    I know some folk have had problems with Clydesdale Mastercard debit cards but mine is Maestro as I have the basic Readycash account.

    Someone from Thomson is going to call me back but I dont really think they will be able to take the payment at all.

    Anyone else had this problem?
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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