Feedback Advice please

pink_phantom

Good point. Maybe he made the error and is trying it on.

frivolous_fay

MyUserNamesTaken wrote:

One question - he says in his feedback that the item is USB1, not USB2. How would he know this if, as he says, the item doesn't work at all?

Perhaps your auction stated it was USB2? Whether it works or not, if he was expecting USB2, he'd be pretty cheesed off to receive something that was USB1.

mrbadexample

How about (negative): "Full refund offered, but buyer refused to return goods. Avoid."

On the plus side, you have his cash.

user051105

Could I just put,

leaves feedback before returning item for a refund, avoid this ebayer

Seems factful and non malicious.

Thanks

hjb123

I would neg him back with something along the lines of
'left unecessary f/b b4 returning item 4 refund - wanted refund b4 returning item! - avoid' - get as many words in as possible!

kevinyork

The BIG problem with eBay feedback is whatever we leave for this idiot buyers it doesnt stop them buying from others!

We can block people with so many strikes from bidding on our listings but we cant stop people with x number of negatives as a buyer bidding. I think this is a drawback. The worst thing is seeing someone has bought something from you then seeing their feedback along the lines of that above....people can put AVOID in feedback but as a seller we cant avoid them unless we add them to our blocked bidders by having prior knowledge....AAARRRGGGHHH


Kev

MyUserNamesTaken

frivolous_fay wrote:

Perhaps your auction stated it was USB2? Whether it works or not, if he was expecting USB2, he'd be pretty cheesed off to receive something that was USB1.

Whether it works or not is entirely the issue here, as the buyer stated that the reason he wanted a refund was due to the item not working. However, he states in the feedback that the item was USB1, not 2. This is very odd considering the buyer said the item does not work. If it didn't work, he wouldn't know if it was USB1 or 2. If the auction stated USB1 and the buyer is claiming not as described instead of faulty, he doesn't have a leg to stand on. If the buyer claims the item is broken, his feedback seems to contradict him. If it were simply the case that the auction described the item as USB2 when it was USB1, why say it was faulty? Sounds to me like the buyer is trying it on.

frivolous_fay

What was the item?

lovetoshop_2

Leave factual feedback for him, nobody who orders from you in future will mind a couple of neg feedbacks, we all know there are nutters out there.

user051105

Well, I left feedback and got a personal email stating various things including a Small Court Claim if not refunded immediatley.

I noticed you left the negative feedback you promised I will not retract the feedback, under any circumstances.

The card is on it's way back to you.

I have taken the precaution of photographing the card from multiple angles, in case you try to present a different item.

I am appalled at the way you have gone about this auction and the subsequent aftermath, and should warn you that if you renege on the refund, I will issue a Small Claims in the County Court.

I have also the originals of these emails as evidence, of the process.

This has now advanced far beyond cash, and is now a matter of personal honour.

Thank You

So there we go, one more eBay user for the list of never to deal with or buy from again. Why do I never have any problems with overseas buyers but always english people, I do like the personal honour bit.

Thanks Everybody