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Vodaphone contract
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Hi basically i have been with vodapone for a while and upgraded my pone last year. However i rang up recently to check how long it was untill i could up grade my pone and was told that i had another 12 months on it and had sighned up for a 24 month contract. Im sure this was not the case and i want to try to leave my contract early somehow. Is there any loop holes that i can use? Like maybe changes in the contract or anything like that? I am still fairly sure i wudnt have sighed up for so long. Thanks in advance for any advice. xxx
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Look for your original paperwork you agreed to.
The only loophole is if they stop providing you a signal and are unable to re-provide it such as a mast is taken down permanently. Otherwise you can't get out of it.
If they make changes to the term and conditions you must show the change adversely affects your core service, you and ask to leave before it is implemented.Although no trees were harmed during the creation of this post, a large number of electrons were greatly inconvenienced.
There are two ways of constructing a software design: One way is to make it so simple that there are obviously no deficiencies, and the other way is to make it so complicated that there are no obvious deficiencies0 -
The original papers will help here. This could prove the whole thing to be wrong either by vodafone or you. Hope it's vodafone though.
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Hey thans for the replies ive been with them for like 6 years n they have never sdone this to me before. I don't have any paper work as i rang up for my upgrade and they jsut sent it me. Does this help? is there anything i can do?0
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bump thansk in advance0
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You will have started a new contract when you upgraded. Do you really think that they're going to give you a new phone so that you can go straight to another network?
You can leave now if you want to but you'll have to pay the early termination fee.No free lunch, and no free laptop
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i knew i i would be entering a new contract however i didnt think it would be a 24 month one and im sute they said ither 12 or 180
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Hi pippa123,
Apologies that it has taken me so long to reply to this thread.
Could you pop on and give a quick update letting us know whether you have got this sorted yet?
If not, I will be more than happy to look into this for you and help you further.
Thanks,
Espi
Web Relations Team
Vodafone UK“Official Company Representative
I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0
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