help....suspected virus

smile_2

hi
can any one help me....
i logged into a chat room a couple of hours ago, and one of the people that ws chatting to me must have sent me a virus as he culd see what i was typing and looking at. im totally freaked out, Ive switched my computer off and restarted, but not sure what to do , or if he still has access to my computer......ive runa virus scan on mcafee, but nothings come up.
any help would be greatly appreciated.
thanx in advance

albertross_2

Could he really see what you where doing or was he guessing? Did he ask you to install/run anything?

Try a quick scan, then go to the malware sticky thread for further scan options. Is mcafee upto date, and windows patched https://www.windowsupdate.com

http://safety.live.com/site/en-gb/default.htm

smile_2

no, he could definately see, and was telling me what other web pages I was on. Im totally freaked out, ive googled a couple of things and think it might be a backdoor virus??dnt know much about it though.he didnt ask me to install anything, but my computer froze for about a minute and then he was telling me what i was on!

albertross_2

Try a full scan using the link, update your mcafee if it is out of date, and then work through the malware thread. Unless it is a new exploit, one of them should find something.

It sounds like something like this:

http://en.wikipedia.org/wiki/Back_Orifice

If you have a webcam, unlug it, some trojans can switch it on..

smile_2

im trying to follow the instructions, but theyre quite compicated.
my laptop should be up to date seeing as i only got it last month!
So, if this person has hacked onto my computer, does that mean they know when im on the net ?plus, will they be able to hack onto my pc because I use the same internet connecton?and should i stop using my laptop??
sorry bout all the questions but im v confused!

albertross_2

Until you find out how he did it, everything is possible..

Have you tried the full service scan here:

http://safety.live.com/site/en-gb/default.htm

then run windowsupdate..

http://www.windowsupdate.com/

then try ad-aware and defender:

http://www.lavasoftusa.com/software/adaware/

http://www.microsoft.com/athome/security/spyware/software/default.mspx

check for rootkits.

https://europe.f-secure.com/blacklight/try.shtml

http://www.sysinternals.com/Utilities/RootkitRevealer.html

Then move on to the other scanners in the sticky thread. A good idea to do it on both PCs.

What was the chat website? Is your firewall turned on (control panel, security center)

If the scanners find nothing, then you may want to post a hijackthis log.

http://www.hijackthis.de/

alanrowell

smile wrote:

my laptop should be up to date seeing as i only got it last month!

No it won't - the software could be several months old - & even these days it's not guaranteed that a new computer will have the basic neccessities of anti-virus & firewall, let alone anti-spyware.

So if you don't have any of the above

1) Download a proper firewall such as the free version of ZoneAlarm
2) Download the trial version of an antispyware such as Ewido
3) Download a free anti-virus such as AVG

Install them AND DO UPDATES so that you are completely up to date

Then turn off system restore and restart your computer in Safe Mode.

Run the antivirus & antispyware. Reboot & repeat. When nothing shows up turn the System restore back on & reboot.

Go to Windowsupdate and download all the high priority updates

Browntoa

just follow this forum guide

http://forums.moneysavingexpert.com/showthread.html?t=133269

FULL instructions on what to do and links to all software required

saves all these confilctiong bits of info you are all giving out

smile_2

thanx 4 all your help
Iv scanned my computer using 'ewido' and a cookie tracking virus was found, ive deleted the files that came up on the search, so should my computer be safe to use now, or do I have to do anything else?do I need to use asafe mode or anything like that ?
also if anyone could explain what a cookie tracking virus is or how it works I would be v grateful!
Thanks again

Browntoa

safe mode will make sure that everything is deleted properly

twist3d

http://housecall.trendmicro.com/ is a free online virus scanner. give it a blast and se if it catches anything.