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poss water leak
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robchap_2
Posts: 61 Forumite
in Water bills
hi
this is my first post so hi
i moved in to a new house on the 25th of jan took a reading of the meter a few days later
30th jan 1210
16th feb 1214
23rd feb 1216
2dn mar 1218
today 1227
things i did first made sure no water was running inside the meter disc was still turning so i turned off the main stop !!!! still the meter disc was turning just to make sure i went in the loft checked the heating and water tanks both fine i removed the bath panel no leaks and checked taps and pipes ect i can't find any sign of leaks inside but also due to turning the stop !!!! off and the meter still turning i am thinking it is a leak outside from the meter to the house
or does that reading seem right ?
thanks for advice in advance
rob
this is my first post so hi

i moved in to a new house on the 25th of jan took a reading of the meter a few days later
30th jan 1210
16th feb 1214
23rd feb 1216
2dn mar 1218
today 1227
things i did first made sure no water was running inside the meter disc was still turning so i turned off the main stop !!!! still the meter disc was turning just to make sure i went in the loft checked the heating and water tanks both fine i removed the bath panel no leaks and checked taps and pipes ect i can't find any sign of leaks inside but also due to turning the stop !!!! off and the meter still turning i am thinking it is a leak outside from the meter to the house
or does that reading seem right ?
thanks for advice in advance
rob
0
Comments
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ok looks like there is a leak i did a 2 test today
all water to the house shut off and the meter reads we used 32 liters after i turned the water off
so it is a faulty meter or a leak under the road0 -
bit off topic, but if the leak is in your property and not on public, you are entitled to a free repair of any leaks, etc by the water company. so look into it and dont pay!0
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was told yesterday i would need to wait 6 weeks to 12 weeks for someone to take a look but a guy turned up today and confirmed we have a leak near the meter
he has booked a repair tream to do the work and has had a stop put on our account
once the repair is done he will read the meter and then read it again 1 week later to get our avg bill worked out
so it all worked out in the end0 -
bit off topic, but if the leak is in your property and not on public, you are entitled to a free repair of any leaks, etc by the water company. so look into it and dont pay!
That does depend though on the company.........Some do NOT offer this as it is not a legal requirement.There is a race of men that don't fit in; A race that can't stand still;
So they break the hearts of kith and kin, and roam the world at will.
Robert Service0 -
bit off topic, but if the leak is in your property and not on public, you are entitled to a free repair of any leaks, etc by the water company. so look into it and dont pay!
As said above, you have no 'entitlement' to a free repair although many companies will 'attempt' a 'one-off' repair as a goodwill gesture.
However if the repair is complicated e.g. under an outbuilding/patio they can(and probably will) refuse to repair it free.
Severn Trent are one of the better companies in this respect and they state:
As part of our effort to reduce water leakage we may be able to help.
Severn Trent Water provides a free, non emergency, repair service for
straightforward leaks on service pipes. We will not carry out a free
repair if the leak is found to be:
• inside your home
• under or close to a wall, shed, garage or any
permanent structure
• under a block paved or concrete reinforced surface
We will also not repair free of charge if:
• we cannot readily identify where the leak is. For example, on a
very long length of pipe
• the leak is on someone else’s property
• the pipework is in very poor condition. For example, if the
service pipe has burst more than twice in the previous two years
We do not provide an ‘emergency service’ in relation to private pipes
and will deal with the leak in working hours as part of our normal
workload.
A representative from Severn Trent Water will advise you if the free
repair service is applicable, given your circumstances and what to
do next.
If we cannot offer a free repair then we will be happy, in most cases,
to provide a price to carry out the work. Alternatively, you can repair0 -
thats great!0
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most will repair the leak foc, but they will only make the reinstament safe. so if you have a pressed concrete drive or block paving you will have to put it back yourself to its original state.need to have a lightbulb moment0
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