Sharp 42" LCD dead

tdw

Hi,
I have a faulty Sharp LCD tv which is dead, no picture just red and orange flashing light. I have had it less than 6 months. I called Sharp who said that an engineer will call to arrange visit. I asked over the phone and they guy said it will probably be a technical fault, maybe a board.

I am worried that if they repair it what is stopping it going faulty in the next 6 months? What are my rights with the retailer or Sharp?

Thanks

neilmcl

Your TV, like all electrical goods, is only the sum of its parts. If a part, such as a main board, fails and gets replaced there's no reason why it won't last for many years to come. Equally, if you got a new replacement there's no reason why that wouldn't break down either.

tdw

Yeah I realise that, I have a 4 year old Samsung which has not had any faults so far so I was a bit surprised that this tv is already faulty

molerat

You have a 4 year old premium brand and a 6 month old budget brand which may suggest part of the cause. The particular board may be a known problem so a replacement should fix it.

My car had 2 fairly major faults in the first year. The faulty parts were replaced and 4 years on I have had no more problems.

neilmcl

molerat wrote: »

You have a 4 year old premium brand and a 6 month old budget brand which may suggest part of the cause. The particular board may be a known problem so a replacement should fix it.

My car had 2 fairly major faults in the first year. The faulty parts were replaced and 4 years on I have had no more problems.

Sharp are very far from a "budget brand".

roddydogs

Perhaps he meant the Samsung? Sharp are bigger than Sony in Japan.

deanos

http://www.youtube.com/watch?v=c98qdFQF7sw

Sasahara

Sony way bigger than sharp and Samsung are the world's largest electroincs company.

the_big_fact_hunt

it may surprise many of you to find out that most brands use the same parts as others, and some units are exactly the same inside, but with a bigger pricetag

Foggster

the_big_fact_hunt wrote: »

it may surprise many of you to find out that most brands use the same parts as others, and some units are exactly the same inside, but with a bigger pricetag

We know that but some people miss the "my dads bigger than your dad" game we used to play at school!

Back to the OP (who is probably banging their head against a wall at the moment) what would you like from the situation?

It is impossible to advise someone on the possibility of something going wrong in 6 months but understand your concern.

Would you rather get a full refund to enable you to buy another television by another manufacturer?

woody01

There is only a tiny amount of manufacturers of these sets.
Its just a different facia that seperates them really.