Any one reclaimed ppi from cardif pinnacle?

tiff25

Hi just wondered if anyone has reclaimed ppi from cardif pinnacle and if they were succsefull or not. Also any idea as to how they deal with claims i am considering claiming back my mortgage ppi from them as i didnt even know i had it untill they just wrote to me to tell me they owe me some money?
tia tiffany

di3004

tiff25 wrote: »

Hi just wondered if anyone has reclaimed ppi from cardif pinnacle and if they were succsefull or not. Also any idea as to how they deal with claims i am considering claiming back my mortgage ppi from them as i didnt even know i had it untill they just wrote to me to tell me they owe me some money?
tia tiffany

Hi there Tiffany:)

I expect there have been cases.

However as this is in regards of mortgage PPI, hopefully Dunstonh and/or MagpieCottage will be along to help on this one soon for you, good luck.

Di

dunstonh

i am considering claiming back my mortgage ppi from them as i didnt even know i had it untill they just wrote to me to tell me they owe me some money?

On what grounds would you complain? Forgetting you had it is not good enough.

Also, Pinnacle would not have sold it to you. They are the insurer but not the retailer of the plan. That would be your lender or mortgage broker.

If its paid monthly and you are eligible for cover then you would expect any complaint to be rejected unless you have any evidence of wrong doing.

tiff25

no i didnt forget i had it i didn't ask for it and had no idea i had it. my mortgage was arranged for me by a company and the lady arranged all that sort of stuff and just sent me stuff to sign i was told i needed all the insurances i had. why does paying it monthly mean you cant claim?

dunstonh

why does paying it monthly mean you cant claim?

That is the way it should be set up. The mis-sale PPI cases are typically single premium and added to the debt and you pay interest on it. Monthly by direct debit is how you MPPI should be set up correctly. So, you dont have any of the grounds for complaint on that basis (that is where many loan PPI complaints get upheld).

Also, as it was sold by a broker, it did involve a qualified individual who should have done a needs analysis and shouldnt have any problem in providing proof of that. So, again that counters the common complaint reasons on other PPI types that the person selling it was not qualified and that they didnt know the facts. (an approach used on credit card PPI which wont apply to mortgage)

It's an easy one for the broker to reject as they will have evidence on file (showing your application, illustration of benefits and cost, probably a suitability letter or something along those lines depending on when you took it out, a needs analysis verifying you had a need, your employer details etc). All you have is a verbal accusation. So, the lack of documentation argument wont work for you either (very common on loan and credit card PPI complaints)

This is why you dont see many mortgage PPI complaints compared to loan and credit card.

tiff25

Ok thanks i get it now, thanks for your help. I may still cancel it though as they seem to wriggle out of paying out so its a lot of money to pay out for nothing

HAVEFAITH

tiff25 wrote: »

Hi just wondered if anyone has reclaimed ppi from cardif pinnacle and if they were succsefull or not. Also any idea as to how they deal with claims i am considering claiming back my mortgage ppi from them as i didnt even know i had it untill they just wrote to me to tell me they owe me some money?
tia tiffany

Hi, how did your claim go with Cardiff Pinnacle or the lender? i've just noticed i have ppi with them via GE Money lending for double glazing

tiggrae

HAVEFAITH wrote: »

Hi, how did your claim go with Cardiff Pinnacle or the lender? i've just noticed i have ppi with them via GE Money lending for double glazing

if you were sold a ppi on double glazing then it's the glazing company you need to start with as they are the one's who 'sold' it

roonaldo

tiff25 wrote: »

Ok thanks i get it now, thanks for your help. I may still cancel it though as they seem to wriggle out of paying out so its a lot of money to pay out for nothing

I had a Cardif Pinnacle ASU/PPI policy for my mortgage. I was made redundant in 2008 and I claimed for about 5 months (about £3k). Only had the policy for 6 months until I claimed, policy premium was about £14 a month. best bit of business i've ever done!

Also how did you know you did not have it? it comes out of your bank account each month, you get a policy schedule, booklet and letters every now and then when conditions change.

tiggrae

roonaldo wrote: »

I had a Cardif Pinnacle ASU/PPI policy for my mortgage. I was made redundant in 2008 and I claimed for about 5 months (about £3k). Only had the policy for 6 months until I claimed, policy premium was about £14 a month. best bit of business i've ever done!

Also how did you know you did not have it? it comes out of your bank account each month, you get a policy schedule, booklet and letters every now and then when conditions change.

A friend of mine is trying to claim on his cardif pinnacle insurance as he's been made redundant and they're totally stonewalling him. He's also realised he's paid more for the insurance then he could ever claim back on it - would have been better off putting his money into a savings account when he took out the loan, at least he would have got interest paid on it rather than having to pay interest to have it.

ginger5092

Hi all

Havin a go with Cardif Pinnacle myself

Had a loan with GE Money a few years ago which is now cleared and had the dreaded PPI,which in all fairness we accepted but we needed the loan so were scared to say no,but we werent given a quote without it I may add.
Anyway,took GE to task,they said it was Pinnacle fault as they had underwritten it blah blah blah.Pinnacle say its GE fault and on and on and on

So,sent the whole boody lot to the FOS.

Let battle commence