Coach I cancelled turned up. Help

kakdulac

Just had a call from the coach company man on a different mobile number. I just said I think you have the wrong number and put down the phone.

custardy

if you booked and canceled via phone with nothing else in writing/deposits etc then forget about it

sunshinetours

I would still send in a copy of your phone record (details blanked obviously) to prove it to avoid further calls etc and then ask for an apology from the firm. No point on making enemies if you have done everything correctly, Should be easy enough to sort

redpete

kakdulac wrote: »

...He said all there calls are recorded and I could listen to them if I wanted to. ...

Why haven't you taken him up on this? It seems the most straightforward way to clear it up.

pendulum

Once you agree to book something you don't always have the right to cancel it.

Pew_Pew_Pew_Lasers!

kakdulac wrote: »

Just had a call from the coach company man on a different mobile number. I just said I think you have the wrong number and put down the phone.

That was the wrong thing to do. Now you'll just make them angrier.

anewman

pendulum wrote: »

Once you agree to book something you don't always have the right to cancel it.

Although you can reasonably expect to be told about this at the time of booking, and even more-so at the time of attempting to cancel.

kakdulac

redpete wrote: »

Why haven't you taken him up on this? It seems the most straightforward way to clear it up.

Because I am waiting for the pages of call records to come from my mobile company. Then if he calls again I will visit his office

pendulum

anewman wrote: »

Although you can reasonably expect to be told about this at the time of booking

Not really. If you ring and book a service for X date, then you've created a contract and it's implicit that you cannot just cancel it without penalty.

kakdulac

pendulum wrote: »

Not really. If you ring and book a service for X date, then you've created a contract and it's implicit that you cannot just cancel it without penalty.

BTW I think it is KABLOOM!!