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shards of glass in my tinny !

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  • as long as they sort it thats all that matters.

    many thanks

    diggerman
    we all have bad days , some more than others ..................
  • Equaliser123
    Equaliser123 Posts: 3,404 Forumite
    not revealing what cider is as i dont want compo chasers "trying it on "

    cheers

    diggerman

    Surely they would have had to have 'suffered' as you have???
  • Darksun
    Darksun Posts: 1,931 Forumite
    Contact the company, they will need to investigate and possibly issue a recall on the batch. Might be worth contacting the Food Standards Agency with the details as well, to make sure it is being followed up correctly.
  • diggerman123
    diggerman123 Posts: 367 Forumite
    Part of the Furniture Combo Breaker
    edited 14 March 2010 at 9:19PM
    have emailed them and am waiting a response.

    equaliser , I havent really suffered as it was only a minor cut (but still a cut just the same) and will persue if needs be.

    as it is the weekend i will see what transpires tomorrow (monday ) and take it from there and if i get a negative response i will name and shame and take further action. I want nothing from them apart from my 4 pak !

    and an apology would be nice too .......................
    we all have bad days , some more than others ..................
  • just to update , offending goods returned for inspection and awaiting response . getting thirsty now................:beer:
    we all have bad days , some more than others ..................
  • Hintza
    Hintza Posts: 19,420 Forumite
    10,000 Posts Combo Breaker
    I recently wrote to a company about what I thought was faulty product. I mentioned very early that I wasn't interested in any compensation etc and I received a very generous voucher.
  • skiTTish
    skiTTish Posts: 1,385 Forumite
    Is there a chance you could have swallowed any ? Maybe you should have an x-ray ? :/
  • possibly skittish , but up till now no blood on the bog roll. i will wipe very carefully ...........................
    we all have bad days , some more than others ..................
  • diggerman123
    diggerman123 Posts: 367 Forumite
    Part of the Furniture Combo Breaker
    just phoned them as no communication has been forthcoming and said that further action will be taken if the situation is not resolved quickly

    i only want my 4 pack back !

    the very nice lady on the phone promised me a quick response

    we shall see
    we all have bad days , some more than others ..................
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