shards of glass in my tinny !

diggerman123

sat enjoying a few cans of a well known cider and my mouth has been cut by a shard of glass that has come from the tin. ( not literally from the tin , but in the liquid ) "swirling " the remainder of the contents would appear that there is more in the tin. fired off an email and have preserved the shard and remainder of the tinny for inspection. Is there anything else I should do ?

thanks

Diggerman

nifferwilko

Oh my goodness :eek: That gives new meaning to a sharp cider!

Hopefully you're not too badly hurt.

I wouldn't drink the other tins either (I'm assuming you bought a multi-pack)

neilmcl

Luckily it wasn't anything more serious. What sort of outcome are you looking for?

Esqui

neilmcl wrote: »

Luckily it wasn't anything more serious. What sort of outcome are you looking for?

I imagine he'll be looking carefully at the next can to see if any further glass is outcoming.

diggerman123

it was a 4 pack , and the other 3 are sat with the offending 1.
not looking for anything really (a replacement 4 pack would be sufficient )
luckily i had a spare pack to ease the pain lol.
gave them serial number from offending can and hopefully they can investigate what has caused this and prevent it happening again!
just want to make sure they have everything they need to investigate really

diggerman

these things happen , compensation is not an avenue for me to persue , i am not that type of person. as long as i dont end up out of pocket then i am happy

digp

report them to trading standards.

diggerman123

digp , even the biggest of companies ( this is one of them ) have production problems now and then . i am not looking to penalise them in any way , just to inform them of a potential problem. i have no interest in financial gain as it was only a small cut and not something from "chainsaw massacre ". IF they laugh it off or deny , then i will take further action , but if i get a satisfactory response then at least i can save people from this situation.

my question merely asks if i have done everything i need to so they may carry out an investigation to remedy the situation.

thanks for your input tho

diggerman

DCFC79

I cant think of anything else you could do really,

jackomdj

diggerman123 wrote: »

digp , even the biggest of companies ( this is one of them ) have production problems now and then . i am not looking to penalise them in any way diggerman

Makes a nice change. :T

diggerman123

thanks dcfc79 , i will see how they respond.
will let u know what the result is.
not revealing what cider is as i dont want compo chasers "trying it on "

cheers

diggerman

DCFC79

As its a big brand they should take it seriously and get back to you