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Cex Website
pcombo
Posts: 3,429 Forumite
I sold stuff to cex website, The value was around £276 they sent me a voucher (exchange) so when i got the voucher this week i bought a TV from there site, So i paid using my visa debt card £280 and i sent the voucher back so i could redeem and get the £276 refunded back to my card.
But i got an email back within 1 hour saying it had been cancelled as they couldn't source funds although it did say there was 1 available online. So the order status 1st was checking stock, and 2nd was stock picking complete.
So now that they have my £280 + my exchange voucher, i have emailed them lots of times since and i haven't heard anything back i cannot find a telephone number to do anything im starting to get annoyed.
Does anyone have any advice on what action i should take if no reply i sent.
But i got an email back within 1 hour saying it had been cancelled as they couldn't source funds although it did say there was 1 available online. So the order status 1st was checking stock, and 2nd was stock picking complete.
So now that they have my £280 + my exchange voucher, i have emailed them lots of times since and i haven't heard anything back i cannot find a telephone number to do anything im starting to get annoyed.
Does anyone have any advice on what action i should take if no reply i sent.
0
Comments
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Why have you started another thread on the same subject?
http://forums.moneysavingexpert.com/showthread.html?t=23307630 -
must have forgot0
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