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O2 Data Charges

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MP66
MP66 Posts: 2 Newbie
Is anyone else being charged by O2 for date but not actually using it? Since Jan i have had data charges on my bill i have not used. Checking the detail it seems like there is some kind of pattern to the timings eg always 0:00:00 and late evening. I can prove i was working and not using the phone but O2 are dragging their heels in answering my complaint.:mad:
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  • LeeSouthEast
    LeeSouthEast Posts: 3,822 Forumite
    Part of the Furniture Combo Breaker Debt-free and Proud!
    What phone do you have? Is it doing something without your knowledge?
    Starting Debt: ~£20,000 01/01/2009. DFD: 20/11/2009 :j
    Do something amazing. GIVE BLOOD.
  • MP66
    MP66 Posts: 2 Newbie
    its an i phone the roaming is switched off
  • OneADay
    OneADay Posts: 9,031 Forumite
    1,000 Posts Combo Breaker
    I remember a thread on here about something similar - cant find it or remember it.

    I recall reading a page once about iphone sending 3g usage data at midnight.
  • iwanttosave_2
    iwanttosave_2 Posts: 34,292 Forumite
    10,000 Posts Combo Breaker
    00:00 is the time that the network has found web use, not the time that web use has taken place.
    Work like you don't need money,
    Love like you've never been hurt,
    And dance like no one's watching
    Save the cheerleader, save the world!
  • Rusty!
    Rusty! Posts: 2,076 Forumite
    Part of the Furniture Combo Breaker
    MP66 wrote: »
    its an i phone the roaming is switched off
    That's got nothing to do with non-roaming data I'm afraid. You've got an 'always on' phone which is using data. Your best bet is to delete/fudge the access point.
  • daggy
    daggy Posts: 1,167 Forumite
    There was a thread not so long ago about someone who went to canada and ran up a stupidly high bill, as the iPhone is constantly downloading data.. its the apps and smartphone stuff, for example if you have a weather app, itll dload the date to keep it up to date

    There's an option to turn this off in the settings somewhere. However, if you turn it off, you kinda lose the best part of the iPhone - the apps, or at leats the functionality of some of the apps.

    Why not pay £5 for an internet bundle,not sure about your network, but it's £5 for 500mb on orange.
  • LeeSouthEast
    LeeSouthEast Posts: 3,822 Forumite
    Part of the Furniture Combo Breaker Debt-free and Proud!
    I think o2's data package is £7.50, which is a bit extreme. It's £3 on 3 !
    Starting Debt: ~£20,000 01/01/2009. DFD: 20/11/2009 :j
    Do something amazing. GIVE BLOOD.
  • iwanttosave_2
    iwanttosave_2 Posts: 34,292 Forumite
    10,000 Posts Combo Breaker
    edited 12 March 2010 at 12:22AM
    I think o2's data package is £7.50, which is a bit extreme. It's £3 on 3 !

    £2.50, but that gives you a whole 10MB.

    And o2's new data package is £5, which is unlimited and also includes Wi-Fi access to The Cloud and BT Openzone.
    Work like you don't need money,
    Love like you've never been hurt,
    And dance like no one's watching
    Save the cheerleader, save the world!
  • daggy
    daggy Posts: 1,167 Forumite
    £2.50, but that gives you a whole 10MB.

    And o2's new data package is £5, which is unlimited and also includes Wi-Fi access to The Cloud and BT Openzone.

    Is it completely unlimited mate? :)
  • iwanttosave_2
    iwanttosave_2 Posts: 34,292 Forumite
    10,000 Posts Combo Breaker
    daggy wrote: »
    Is it completely unlimited mate? :)

    Well there is no limit if that's what you mean, although if you take the pee or use it as a modem then you'll get a text advising you you're taking the pee and request you cut back. I've seen people use upwards of 3-5GB each month on their Iphone fine.
    Work like you don't need money,
    Love like you've never been hurt,
    And dance like no one's watching
    Save the cheerleader, save the world!
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