PC Tools Firewall - pop up box on startup?!

jojo2004

(Apologies if this has been addressed elsewhere - a brief search has not shown up any posts which answer my queries. )

I have PC Tools installed on my laptop (running Vista). I've disabled Windows Defender, as the two don't seem to get along.

I think I have the most up to date version (but can check, if required). I've tried uninstalling and reinstalling, but get the same issue:

On Start-up, a box appears saying:

"New Network Detected
WORKGROUP
MAC Address: (a code here)
IP/Mask: (another code here)

Select a trust level for this network
Public/Home/Work (drop down box)

PC Tools recommends untrusted profiles for insecure networks
APPLY (button at the bottom)"


First: I don't know what this means! How is it detecting a new network every time? This is my home wireless connection - the same one every time! I haven't used the lappy outside home since installing PC Tools!

Secondly: Does this mean, as I've been told, that PC Tools isn't working correctly? Every time the box appears on Start Up, I check that PC Tools firewall is ON, and every time, it is. Should I be worried, or is it a quirk?

I'd be really grateful for some advice if anyone has any.
Thanks,
xx

poppy10_2

jojo2004 wrote: »

PC Tools recommends untrusted profiles for insecure networks
APPLY (button at the bottom)"

Do you click Apply?

Psychofly

Select HOME and then click APPLY. Let us know how that goes.

jojo2004

I do click APply, mainly because there's no other way to get rid of the box! There's no cross in the top right corner.

I haven't selected Home before clicking apply, so I'll try that the next few times and get back to you.

Thanks for replying.
xx

PhilCo_2

I had that the other day too. I just entered a name for the profile and applied and not seen it since.

jojo2004

Right - update.
I've changed the Network choice to 'Home' every time - makes no difference. The pop-up still pops up on start up.

Any more suggestions?
Cheers.
xx

debitcardmayhem

You can change pop up settings following this link i guess its on the network tab,

Edit, select Firewall and then settings the link is to the top page

jojo2004

Awesome, thanks dcm - will give it a whirl! xx

HO87

May be covered on the link above but you will need to check the "Remember these Settings" (or words to that effect) box on the pop-up.

jojo2004

HO87 wrote: »

May be covered on the link above but you will need to check the "Remember these Settings" (or words to that effect) box on the pop-up.

Done this - changed setting to supposedly have no pop-up box on detecting new network, and clicked remember these settings. Still getting the pop-up at least twice on start-up...

Any other ideas peeps?

Cheers,
xx

dogmaryxx

Known on going problem being discussed on PC Tools forum.

No solution as yet.