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Tesco electrical returns
f1charlie
Posts: 1,228 Forumite
in Techie Stuff
Anyone had experience of returning electrical items to Tesco?
Returned my Samsung 'Grabbit' DVD recorder because it had trouble with dual-layer discs. Because it was outside the 14 day return period, they said their
'technicians' would have to look at it first.
Will they contact me to tell me what's happening or will I have to chase them?
Thanks
Charlie
Returned my Samsung 'Grabbit' DVD recorder because it had trouble with dual-layer discs. Because it was outside the 14 day return period, they said their
'technicians' would have to look at it first.
Will they contact me to tell me what's happening or will I have to chase them?
Thanks
Charlie
Charlie
0
Comments
-
They legally will have to contact you.. it is your proprety and if they currently are holding it for you, you should have some sort of receipt or document to say they have it?
Once their technicians declare it faulty you're sent a new one (unless discontinued)
This is general practice for retailers regarding faulty returns outside of the return period.[FONT=Arial, Helvetica, sans-serif]"The internet is a great way to get on the net."
- Bob Dole, Republican presidential candidate[/FONT]0 -
MercilessKiller wrote:They legally will have to contact you.. it is your proprety and if they currently are holding it for you, you should have some sort of receipt or document to say they have it?
I've got the courier's collection receipt.
Anyone had any experience of how long it takes for a response?
CharlieCharlie0 -
Well using my experience from other retailers with similar policies.. can be up to a month.. shouldn't be any more though..[FONT=Arial, Helvetica, sans-serif]"The internet is a great way to get on the net."
- Bob Dole, Republican presidential candidate[/FONT]0 -
Just as well I've still got my VCR!
CharlieCharlie0 -
VCR.. What's on of them
I'm a student and my room at uni consists of 2 monitors for my pc, a laptop, and a dvd player with (soon to be) an LCD tv.
Anyone over a certain age would be lost in my room heh
good old youth (scuse the paradox) [FONT=Arial, Helvetica, sans-serif]"The internet is a great way to get on the net."
- Bob Dole, Republican presidential candidate[/FONT]0 -
Steady on there, young whippersnapper Charlie0
-
haha.
All I can say is.. Sky Plus, no problem.. when I want my dad to record Doctor Who on the other TV however, then I need to ask him to set the VCR as i don't have a clue
[FONT=Arial, Helvetica, sans-serif]"The internet is a great way to get on the net."
- Bob Dole, Republican presidential candidate[/FONT]0 -
See, us oldies (relatively speaking) do have our uses!
CharlieCharlie0 -
I don't doubt that!!!
Though if in the old generation its vcr's and youth is all this new stuff... what will it be like when im in the old generation
Scary to think!
Until then I shall keep using you for my old style money saving techniques [FONT=Arial, Helvetica, sans-serif]"The internet is a great way to get on the net."
- Bob Dole, Republican presidential candidate[/FONT]0 -
We took a faulty DVD recorder back to Tesco after my daughter had had it for five months. The offered us an exchange but we said we wanted our money back and they refunded without any quibble.0
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