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Virgin mobile customer service

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nikitta
nikitta Posts: 6 Forumite
edited 12 March 2010 at 4:56PM in Mobiles
Virgin Mobile has the worst ever customer service !!
ones you're their customer they don't care about you at all !!!

you can spend ages "on hold" when you try to solve your problem,
and why on earth they don't speak proper English !!!????

Comments

  • iamcornholio
    iamcornholio Posts: 1,900 Forumite
    When did Vermin start a customer service section?

    I may have to give them a call now one exists
  • macaroni
    macaroni Posts: 448 Forumite
    Part of the Furniture 100 Posts Photogenic
    I totally understand your frustration. From the experience Ive had with them I think its best to email via your online account and get them to ring you back, they seem to be based in the UK. Ringing them off your own back seems hit and miss whether they are in Uk or not !
    :hello:
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