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Freemans - serious help needed

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Comments

  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Yeah--That was my first thought too.After all the hassle you had you should be sitting with your feet up,not doing their job for them-customer services grr..Anyway i expect some more entertaining news soon.
  • Kangol_Rat
    Kangol_Rat Posts: 4,527 Forumite
    UPDATE!!

    I spoke to 3CR and, without saying the word, when i told them what had happened lately... The reply I got was "this is getting into a ****ing joke"

    well anyway, the update is.....

    I have had a call from Freemans.....and 6 months after they collected it, IM GETTING MY CREDIT!!! Im so happy I want to dance!!!

    woo hoo!!!!!!
  • hjb123
    hjb123 Posts: 32,002 Forumite
    Great to hear - bet you are so happy - lets just hope it comes through okay now!
    Weight Loss - 102lb
  • Kangol_Rat
    Kangol_Rat Posts: 4,527 Forumite
    I am! It can take ten days as they have to get it back from the Credit Agency first!
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Hurry up-I am holding my breath!
  • Kangol_Rat
    Kangol_Rat Posts: 4,527 Forumite
    heheheheh!Thanks for all the support, to each and every one of you!

    As soon as I get the confirmation of the credit Ill let you all know!

    Im so happy!!
  • SaraSeahorse
    SaraSeahorse Posts: 582 Forumite
    did they offer any goodwill compensation for your genuine costs incurred due to their incompetence?
    Baby Milk Action is a non-profit organisation which aims to save lives and to end the avoidable suffering caused by inappropriate infant feeding.
  • Kangol_Rat
    Kangol_Rat Posts: 4,527 Forumite
    I told them I want them to pay the £40 fee they charged me, to make up for the stress and phone bills
  • Kangol_Rat
    Kangol_Rat Posts: 4,527 Forumite
    UPDATE!


    They are to clear the WHOLE ACCOUNT!!!!!

    everything!!

    And she left a voice message so I have proof of this too!!!
  • Kangol_Rat
    Kangol_Rat Posts: 4,527 Forumite
    Yet another update!!

    Had a call yesterday, it HAS been cleared from the account!!!

    Woo Hoo!
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