Freemans - serious help needed

hollydays

Yeah--That was my first thought too.After all the hassle you had you should be sitting with your feet up,not doing their job for them-customer services grr..Anyway i expect some more entertaining news soon.

Kangol_Rat

UPDATE!!

I spoke to 3CR and, without saying the word, when i told them what had happened lately... The reply I got was "this is getting into a ****ing joke"

well anyway, the update is.....

I have had a call from Freemans.....and 6 months after they collected it, IM GETTING MY CREDIT!!! Im so happy I want to dance!!!

woo hoo!!!!!!

hjb123

Great to hear - bet you are so happy - lets just hope it comes through okay now!

Kangol_Rat

I am! It can take ten days as they have to get it back from the Credit Agency first!

hollydays

Hurry up-I am holding my breath!

Kangol_Rat

heheheheh!Thanks for all the support, to each and every one of you!

As soon as I get the confirmation of the credit Ill let you all know!

Im so happy!!

SaraSeahorse

did they offer any goodwill compensation for your genuine costs incurred due to their incompetence?

Kangol_Rat

I told them I want them to pay the £40 fee they charged me, to make up for the stress and phone bills

Kangol_Rat

UPDATE!


They are to clear the WHOLE ACCOUNT!!!!!

everything!!

And she left a voice message so I have proof of this too!!!

Kangol_Rat

Yet another update!!

Had a call yesterday, it HAS been cleared from the account!!!

Woo Hoo!