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Water meter not working - who is responsible?

We have just had our meter read and the reader told us the meter is not working as the reading is the same as last time

Whose responsibility is this (we are in a private rental) and what happens now?

Thanks for any advice - it's SW water
Downshifted

September GC £251.21/£250 October £248.82/£250 January £159.53/£200

Comments

  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The water utility company is responsible, it's their meter. Presumably the meter reader will report it, but as that's probably a 3rd party company, I wouldn't count on it-report it yourself.
    No free lunch, and no free laptop ;)
  • Cardew
    Cardew Posts: 29,064 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    They will probably get you to note your consumption over a couple of weeks and then use that as a basis to back-bill you for the period the meter has been inoperative - so keep your consumption especially low.
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