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Carphonewarehouse PAC codes
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Well I tried to get a PAC code from CPW today. After getting the runaround from several annoying people trying to make me stay they finally said I have to send a letter in to get it. Then once they received the letter they will send a PAC code out in up to 14 days from then. :eek:
This despite their own website proclaiming that if you are moving to them your current provider should be able to issue the PAC code within 2 days or be able to furnish a reason why - seem sthey don't hold themselves to the same high standard as everyone else.
Is this the norm now for PAC codes that you have to write in ? In the past I have just called and got t he PAC immediately over the phone.
Is there any reason why I have to get it from Carphonewarehouse or can I go direct to O2? Would it be any easier with them?
K
This despite their own website proclaiming that if you are moving to them your current provider should be able to issue the PAC code within 2 days or be able to furnish a reason why - seem sthey don't hold themselves to the same high standard as everyone else.
Is this the norm now for PAC codes that you have to write in ? In the past I have just called and got t he PAC immediately over the phone.
Is there any reason why I have to get it from Carphonewarehouse or can I go direct to O2? Would it be any easier with them?
K
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Keldin wrote:Is there any reason why I have to get it from Carphonewarehouse or can I go direct to O2? Would it be any easier with them?
Is there any mention of CPW on your monthly invoice? If not go straight to O2.
:doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:0 -
The bill is branded Carphonewarehouse and the customer services number goes to cpw.
K0
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