Talk Talk Installation Disc

paisley_buddy

Help! Received installation pack modem, installation disc etc approx 4 weeks ago but I cannot even get past this disc installation stage. Following instructions I inserted the disc as shown but all that happens is the instuction words at the top are only half showing, I cannot even access the help button. Phoned talk talk who told me to switch pc on and off, remove and reinsert disc, still no joy, was advised a new disc being sent out in 5-7 working days, when no disc arrived sent e-mails, still no joy, anyone else have same problem or advice on how to get talk talk to respond. They are quick enough at taking direct debit but no customer services when a problem arises. Any help/advice greatly appreciated. Thanks

banger9365

http://www.speedtouchdsl.com/img/product_pages/homeprod/images/button_330-over.jpg
do's your modem look like that one if it do's just download the drivers for it here and you do not need the cd any way or get a router which you can us on any isp that uses a bt line