How do i contact OfCom?

TIGs

Trying to contact OfCom to make a complaint about Talk Talk
Looked on the site but no section for the complaint i want to make.
Thanks

penrhyn

Thats because you should go through Otelo
http://www.otelo.org.uk/

dylanuk

http://www.ofcom.org.uk/contactus/

" If you want to complain to Ofcom please call us on 0300 123 3333 or 020 7981 3040. We are open Monday to Friday from 9.00am to 5.00pm.
We also take online submissions through our complaints system: https://www.ofcom.org.uk/complain "

mk-donald

If it's a specific complaint about your (contractual) relationship with TalkTalk as your ISP then I would suggest also:
a) Making a FORMAL COMPLAINT to TalkTalk as per their written complaints procedure
b) If not happy with the result of that formal complaint taking it to the arbitration scheme TalkTalk must be in (that costs them £££ and you don't have to be bound by the result anyway!)

As well of course as anything else that makes you feel good

MKD

TIGs

thanks guys, i don't have a landline phone Dylan, due to talk talk so difficult to ring anywhere without being cheeky and asking someone else if i can use their phone, also the link you sent doesn't actually have a section i want to complain about as its not just the ineternet, its the phone and customer services.

I have already made a formal complaint Mk in fact i sent it to the chief executive of talk talk and he has his right hand man on the job )