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How do i contact OfCom?

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Trying to contact OfCom to make a complaint about Talk Talk
Looked on the site but no section for the complaint i want to make.
Thanks

Comments

  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    Thats because you should go through Otelo
    http://www.otelo.org.uk/
    That gum you like is coming back in style.
  • dylanuk
    dylanuk Posts: 516 Forumite
    http://www.ofcom.org.uk/contactus/

    " If you want to complain to Ofcom please call us on 0300 123 3333 or 020 7981 3040. We are open Monday to Friday from 9.00am to 5.00pm.
    We also take online submissions through our complaints system: https://www.ofcom.org.uk/complain "
  • mk-donald
    mk-donald Posts: 750 Forumite
    If it's a specific complaint about your (contractual) relationship with TalkTalk as your ISP then I would suggest also:
    a) Making a FORMAL COMPLAINT to TalkTalk as per their written complaints procedure
    b) If not happy with the result of that formal complaint taking it to the arbitration scheme TalkTalk must be in (that costs them £££ and you don't have to be bound by the result anyway!)

    As well of course as anything else that makes you feel good :)

    MKD
  • TIGs
    TIGs Posts: 420 Forumite
    Part of the Furniture
    thanks guys, i don't have a landline phone Dylan, due to talk talk so difficult to ring anywhere without being cheeky and asking someone else if i can use their phone, also the link you sent doesn't actually have a section i want to complain about as its not just the ineternet, its the phone and customer services.

    I have already made a formal complaint Mk in fact i sent it to the chief executive of talk talk and he has his right hand man on the job :o)
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