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Activate replacement SIM...
Morporkian
Posts: 120 Forumite
in Mobiles
Hi there,
I have a bit of a silly question, although it doesn't seem silly to me.
I got a free Orange PAYG SIM a while back that had £5 free credit with it, mainly to use for the Orange Wednesdays, as it already had the credit on it, so I wasn't spending anything - good money saving there! Anyway - but also to use as an occassional SIM if ever I didn't want to lose my main one while on a night out or something.
Ironically, I misplaced the Orange one and realised this about two weeks ago. I checked online to see if it would cost to get one, as it was just the SIM and not a case of lost phone/SIM. Seemed ok, so popped into the local Orange Shop and had a replacement sent out.
I now have the replacement and the little card has instructions, which are lovely, except toregister this new SIM (and so transfer the mobile number/remaining credit) I need to give the phone's IMEI number.
This poses a problem, as we use my OH's O2-contracted (obviously not locked) phone to use this SIM. Will this be a problem because it is obviouslly already registered to his O2 account?
Oh and it was a bit of a hassle getting the replacement SIM because, although I had to register the original SIM to get the call time added, it was saying it was NOT registered on their system *sigh*
Sorry for being long winded. I do hope someone can help, as I have looked online and not seen a similar problem. Thank you in advance for any help/suggestions
(And no, I haven't phoned CS yet, as I didn't want to risk messing up OH's phone if I didn't need to)
I have a bit of a silly question, although it doesn't seem silly to me.
I got a free Orange PAYG SIM a while back that had £5 free credit with it, mainly to use for the Orange Wednesdays, as it already had the credit on it, so I wasn't spending anything - good money saving there! Anyway - but also to use as an occassional SIM if ever I didn't want to lose my main one while on a night out or something.
Ironically, I misplaced the Orange one and realised this about two weeks ago. I checked online to see if it would cost to get one, as it was just the SIM and not a case of lost phone/SIM. Seemed ok, so popped into the local Orange Shop and had a replacement sent out.
I now have the replacement and the little card has instructions, which are lovely, except toregister this new SIM (and so transfer the mobile number/remaining credit) I need to give the phone's IMEI number.
This poses a problem, as we use my OH's O2-contracted (obviously not locked) phone to use this SIM. Will this be a problem because it is obviouslly already registered to his O2 account?
Oh and it was a bit of a hassle getting the replacement SIM because, although I had to register the original SIM to get the call time added, it was saying it was NOT registered on their system *sigh*
Sorry for being long winded. I do hope someone can help, as I have looked online and not seen a similar problem. Thank you in advance for any help/suggestions
(And no, I haven't phoned CS yet, as I didn't want to risk messing up OH's phone if I didn't need to)
0
Comments
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Hi Morporkian,
If you haven't been able to resolve this, I am sure I can help.
Please drop me an email (using the address in my profile page), including your personal contact details and username from this site and I will give you a call to discuss.
In order that your email is forwarded to me quickly, please add "Jonathan Orange Response" in the subject field and also in the first line of your mail.
Kind regards,
Jonathan
Orange Response Team“Official Company Representative
I am the official company representative of Orange. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0
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