📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Carphone warehouse activating sim

davidian84
davidian84 Posts: 214 Forumite
Part of the Furniture 100 Posts Combo Breaker
edited 4 March 2010 at 2:55AM in Mobiles
I bought a t mobile sim off ebay which was bought with a phone and it didn't have the £20 credit. I registered and checked top up history

02-Jan-2010 Prepayment £20.00 24-Feb-2010 Prepayment £-20.00

It is exactly 50 days when they removed it. Does anyone know about this and is there a way to get the credit back? Obviously I can get a full refund off seller but would like to help him out

Comments

  • RevTheory
    RevTheory Posts: 211 Forumite
    i would check with t-mobile as the networks have a thing in the T&C's which say if you dont make a chargable call in like 30-60 days they can remove the credit
  • davidian84
    davidian84 Posts: 214 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I called Tmobile and they said the £20 was transfered to another number, now i'm confused why would the seller not cancel the sale, or cancel the transaction.

    Is it definitely him being dodgy or could the guy from tmobile be mistaken and its gone back to carphone warehouse?
  • RevTheory
    RevTheory Posts: 211 Forumite
    i work for CPW so we dont return credit, we cant, networks dont allow it. and t-mobile will not transfer credit between numbers on payg, so they are lieing
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.3K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.2K Work, Benefits & Business
  • 599.4K Mortgages, Homes & Bills
  • 177.1K Life & Family
  • 257.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.