Help with Hijack this.

aliEnRIK

Open malwarebytes
Goto MORE TOOLS
then RUN TOOL
Find and destroy this file ~
c:\windows\system32\CF19648.exe

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Download HostsXpert
http://download.softpedia.com/dl/a688cad746f64494e3ba8aee103f97e4/4b3ceb67/100027041/software/system/HostsXpert.zip
and then follow the below steps.
* Unzip HostsXpert.zip
* It will create a folder named HostsXpert in whatever folder you extract it to.
* Run HostsXpert.exe by double clicking on it.
* click the Make Writeable? button.
* click Restore Microsoft's Hosts File and then click OK.
* Click the X to exit the program

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Download and run the FREE version of DR WEB
http://www.freedrweb.com/download+cureit/gr/
Turn your anti virus OFF
Click CANCEL to the 'Would you like to read purchase terms now?' message
Click START click OK
It will auto QUICK scan
After that set to scan the WHOLE computer and press the 'play' icon
***DO NOT UPGRADE TO FULL VERSION***

matphil

I have done all 3 and DR WEB has found

sprtsync.dll c:\program files\talktalk... Probably DLOADER. Trojan

should I click cure or delete.

aliEnRIK

cure, if they wont cure then MOVE them (Which quarantines them)

matphil

It now says next to it - incurable deleted. Is that right, is that all that needs doing on this.

aliEnRIK

Thats fine

matphil

Google is still not working. I have run the autopatcher as suggested by andy2004 in post 4. That will not update SP1 or SP2 either, it tells me it has failed and to run the autopatch update. That will update but the SP1 or SP2 still fails to update.
Does anyone have any more suggestions please.

aliEnRIK

Your already on SP1
Its SP2 you need

Reset internet explorer

1. Open Internet Explorer.
2. Click Tools, and then click Internet Options.
3. Click the Advanced tab.
4. Under Reset Internet Explorer Settings, click Reset.

Does google work now? if not try FIREFOX (If you havnt already)

matphil

SP2 won't update.
I have reset internet explorer. Google is still re-directing. It opens in a new window to whatever it decides, if I close that window and click on the same thing again it will then open correctly.
I have tried Firefox and that is also re-directing me.

aliEnRIK

You did run HOSTXPERT yes?

matphil

Yes as you instructed in post 12 I ran HOSTXPERT.