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Avira anti virus removal problem

SPANIEL36
SPANIEL36 Posts: 1,905 Forumite
in Techie Stuff
hi guys i had AVIRA antivir personal on my laptop. The free trial ran out so I deleted the desktop icon and tried to delete the files through the add/ remove programmes via control panel. However there is still one file there and it wont let me delete/uninstall it properly as it comes up with 'setup could not determine the feature control file or was not able to read it properly'

i've also tried re-installing it to uninstall but still having problems. I've also tried downloading the Avira Antivir removal tool but thats useless.


Seem to be having same problems with avast file too.


help please
«13

Comments

  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_hijackthis/
    Click MAIN MENU then DO A SYSTEM SCAN AND SAVE A LOGFILE(Takes seconds) then post the log so we can see whats running
    (do NOT do anything else with Hijack but scan and post the FULL log)
    :idea:
  • fiddiwebb
    fiddiwebb Posts: 1,806 Forumite
    The free trial ran out

    I didn't think Avira free personal had a time limit?

    Seem to be having same problems with avast file too.

    Are you saying to have been running 2 AVs?
  • SPANIEL36
    SPANIEL36 Posts: 1,905 Forumite
    both were free trials and ran out, one ran out, i tried to delete that and it seemed that i did then i downloaded the other and thats run out.
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Your downloading trials which are NOT recommended at the best of times

    Either choose a free product (AVIRA, AVAST, AVG or MICROSOFT SECURITY)
    Or choose a pay product (Kaspersky for example)

    Ive asked for a hijack log as your more then likely making a mess of your computer so I need to see whats running
    :idea:
  • SPANIEL36
    SPANIEL36 Posts: 1,905 Forumite
    how do i post the log on here i'm trying to copy and paste but its not allowing me to do this.

    its coming up with a window stating my system is denyings acces to hosts files. For vista which i have i'm supposed to exit hijack and right click on the icon to run as administrator but it isnt given me this option so i've gone with the other option of going to run etc and this is what its come up as......
    # Copyright (c) 1993-2006 Microsoft Corp.
    #
    # This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    #
    # This file contains the mappings of IP addresses to host names. Each
    # entry should be kept on an individual line. The IP address should
    # be placed in the first column followed by the corresponding host name.
    # The IP address and the host name should be separated by at least one
    # space.
    #
    # Additionally, comments (such as these) may be inserted on individual
    # lines or following the machine name denoted by a '#' symbol.
    #
    # For example:
    #
    # 102.54.94.97 rhino.acme.com # source server
    # 38.25.63.10 x.acme.com # x client host

    127.0.0.1 localhost
    ::1 localhost
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Whilst pressing the SHIFT key. RIGHT click and select RUN AS
    :idea:
  • SPANIEL36
    SPANIEL36 Posts: 1,905 Forumite
    Logfile of Trend Micro HijackThis v2.0.3 (BETA)
    Scan saved at 21:19:37, on 03/03/2010
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18385)
    Boot mode: Normal

    Running processes:
    C:\Windows\System32\smss.exe
    C:\Windows\system32\csrss.exe
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\csrss.exe
    C:\Windows\system32\services.exe
    C:\Windows\system32\lsass.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\winlogon.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe
    C:\Program Files\Virgin Broadband Wireless\AffinegyService.exe
    C:\Windows\system32\agrsmsvc.exe
    C:\Acer\ALaunch\ALaunchSvc.exe
    C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
    C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
    C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
    C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
    C:\Acer\Empowering Technology\eNet\eNet Service.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Acer\Mobility Center\MobilityService.exe
    C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\DRIVERS\xaudio.exe
    C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
    C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
    C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
    C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\Explorer.EXE
    C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Windows\RtHDVCpl.exe
    C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
    C:\Program Files\Acer\Acer Arcade\PCMService.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\Launch Manager\LManager.exe
    C:\Program Files\Apoint2K\Apoint.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Windows\PixArt\PAC207\Monitor.exe
    C:\Program Files\Alwil Software\Avast4\ashDisp.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe
    C:\Program Files\Virgin Broadband Wireless\Wireless Manager.exe
    C:\Program Files\PC Tools AntiVirus\PCTAV.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Windows\System32\spool\drivers\w32x86\3\E_FATICAE.EXE
    C:\Windows\system32\igfxext.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
    C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
    C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
    C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
    C:\Program Files\Apoint2K\ApMsgFwd.exe
    C:\Users\chloe\AppData\Local\Temp\RtkBtMnt.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
    C:\Windows\system32\wuauclt.exe
    C:\Windows\system32\NOTEPAD.EXE
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.uk.acer.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.sweetim.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: SweetIM ToolbarURLSearchHook Class - {EEE6C35D-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgHelper.dll (file missing)
    O1 - Hosts: ::1 localhost
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Acer\Empowering Technology\eDataSecurity\x86\ActiveToolBand.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
    O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: SWEETIE - {EEE6C35C-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll (file missing)
    O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
    O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll
    O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [ALaunch] C:\Acer\ALaunch\AlaunchClient.exe
    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Acer\Acer Arcade\PCMService.exe"
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [WarReg_PopUp] C:\Acer\WR_PopUp\WarReg_PopUp.exe
    O4 - HKLM\..\Run: [Acer Tour Reminder] C:\Acer\AcerTour\Reminder.exe
    O4 - HKLM\..\Run: [SetPanel] C:\Acer\APanel\APanel.cmd
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [zzz_ImInstaller_IncrediMail] "C:\Users\chloe\AppData\Local\Temp\ImInstaller\IncrediMail\incredimail_installer.exe" -startup -product IncrediMail
    O4 - HKLM\..\Run: [PAC207_Monitor] C:\Windows\PixArt\PAC207\Monitor.exe
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [MobileConnect] %programfiles%\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe /silent
    O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [Wireless Manager] "C:\Program Files\Virgin Broadband Wireless\Wireless Manager.exe" startup
    O4 - HKLM\..\Run: [PCTAVApp] "C:\Program Files\PC Tools AntiVirus\PCTAV.exe" /MONITORSCAN
    O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKCU\..\Run: [EPSON Stylus DX4400 Series] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATICAE.EXE /FU "C:\Users\chloe\AppData\Local\Temp\E_S516B.tmp" /EF "HKCU"
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'Default user')
    O4 - Startup: OneNote Table Of Contents.onetoc2
    O4 - Global Startup: Empowering Technology Launcher.lnk = ?
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O13 - Gopher Prefix:
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
    O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
    O23 - Service: AffinegyService - Affinegy, Inc. - C:\Program Files\Virgin Broadband Wireless\AffinegyService.exe
    O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
    O23 - Service: ALaunch Service (ALaunchService) - Unknown owner - C:\Acer\ALaunch\ALaunchSvc.exe
    O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
    O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
    O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
    O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
    O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
    O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
    O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
    O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
    O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
    O23 - Service: PC Tools AntiVirus Engine (PCTAVSvc) - Unknown owner - C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe
    O23 - Service: Vodafone Mobile Connect Service (VMCService) - Vodafone - C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
    O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
    O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

    --
    End of file - 14276 bytes
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    TICK and FIX these ~
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.sweetim.com
    R3 - URLSearchHook: SweetIM ToolbarURLSearchHook Class - {EEE6C35D-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgHelper.dll (file missing)
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: SWEETIE - {EEE6C35C-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll (file missing)
    O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime


    Im amazed your system runs at all
    You have ~
    AVIRA
    AVAST
    PC TOOLS
    all running together

    Uninstall PC TOOLS AV
    Then attempt to uninstall AVAST and AVIRA
    :idea:
  • spud17
    spud17 Posts: 4,451 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Im amazed your system runs at all
    You have ~
    AVIRA
    AVAST
    PC TOOLS
    all running together

    Uninstall PC TOOLS AV
    Then attempt to uninstall AVAST and AVIRA

    And still on SP1
    Move along, nothing to see.
  • SPANIEL36
    SPANIEL36 Posts: 1,905 Forumite
    ok have done as you suggested. got rid of pc tools but still unable to permanently delete the avira or avast. all but one of the files you told me to chexk and fix has been deleted apart from O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
This discussion has been closed.
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