Problems transferring my number from 3 to 3!?!

Kevinf

I wandered into a 3 shop yesterday attacted by a deal for 900 minutes with a Nokia 6700 for £18 pm. I hadn't realised that I was out of contract with my current phone, as it was a 6 month one rather than 18 months apparantly. It was only when I asked about switching my old number that I discovered that this will not be possible to do directly. You can port a number from another network but not 3 I was told by both the shop and later by Customer Services, who made it clear that if I had done the deal with them it would have been straighforward. Seems like the shops and call centre are in serious competition with each other. I asked to speak to a supervisor but they're going to call me back as noone was available. Looks like I have to transfer my number to a PAYG contract with someone and then transfer it back, but I'm not even sure about that. How weird can companies get?!

Tony5101

This is pretty standard across all networks. If you want to keep the number that you have, it's easy to pac/port the number out to a PAYG sim on another network, and then do the same in reverse to get the number back to 3, on your new contract.
All networks are pretty much the same.

Tony

Jon_01

The networks don't want to give new customer deal to existing customers, that's why you have to go round the loop of going to payg and back. . .

Kevinf

Thankyou very much for your replies, won't be so hard on them now I know they're all weird ;-) Will just get on and get a PAYG SIM card