deleted items folder in OE

tootles_2

I have just tried to delete some items in my inbox and had a message come up saying OE could not open the deleted items folder, due either to low memory or disc space, The disc seems to be fine, I have run the defrag analyses and it says the disc is fine........


Any ideas please..................

espresso

Try compacting the folders. File, Folder, Compact.

HTH

tootles_2

Tried that does not work....still getting the same message.

espresso

tootles wrote:

Tried that does not work....still getting the same message.

Delete the Deleted Items.dbx file then and OE will create another one!

tootles_2

Delete the Deleted Items.dbx file then and OE will create another one!

I am a bit thick, how do I do that please.......I checked the disc and it has plenty of space on it, I compacted the files still nothing so I need to know how to delete t he file, but need talking through how to do that.

Thanks................

espresso

OE, Tools, Options, Maintenance, Store Folder will tell you where it is located.

tootles_2

I found where it is located what do I do now please........... all it said was that I could change the location where the files were stored.......

espresso

tootles wrote:

I found where it is located what do I do now please...........

:doh:

Well how about going to that location and deleting the file!

:rolleyes:

tootles_2

Well how about going to that location and deleting the file!


Thats fine but what I do not know is how to get there!!!!!!! I would if I could, I am very much a novice in this game........

ABH_3

tootles wrote:

Well how about going to that location and deleting the file!


Thats fine but what I do not know is how to get there!!!!!!! I would if I could, I am very much a novice in this game........

Do the following for Deleted Items. If you still have a problem.

Open OE, Click on Tools\Options\Maintenance\Store folder will reveal the location of your Outlook Express files. Double click the entry in the little box, which will look like this "C:\Documents and Settings\YOUR USERNAME HERE\Local Settings\Application Data\Identities\!!5110F62B-DDA5-4E0F-8B9F-7C2C957410DF}\Microsoft\Outlook Express" right click on the selected location then select 'Copy' then click the 'Cancel' button. Close down OE.

Goto Start\Run right click your mouse, select 'Paste' click 'Ok' and in the resulting box shall be your outlook express email store*. Find the 'Deleted Items.dbx' file, Right Click with your mouse, then drag that ghosted folder to your desktop, select from the context menu 'Move Here'. Rename it to 'xDeleted Items.dbx'.

*If you don't see the files at this point, then you shall need to enable 'Show All Files and Folders' for your particular operating system:
http://www.xtra.co.nz/help/0,,4155-1916458,00.html

Reboot your computer. Then start OE again and your deleted items.dbx shall be recreated.

HTH

scheming_gypsy

or do start > search > *.dbx and then delete the deleted items.dbx file. Make sure you go to the advance options in search and allow it to search hidden files and folders.