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debenhams wont refund !

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Comments

  • Equaliser123
    Equaliser123 Posts: 3,404 Forumite
    1,000 Posts Combo Breaker
    mippy wrote: »
    By law shops aren't entitled to give a refund for goods sold in stores unless they are unfit for purpose. Distance selling is different as there is no opportunity to examine the goods thoroughly until they arrive.

    Cosmic.

    The goods are faulty. "Unfit" for purpose is just one reason why retailers are required to give refunds.

    Distance selling is not relevant here.
  • UK2010
    UK2010 Posts: 373 Forumite
    barvid wrote: »
    Far too many shops with silly policies like "no refunds on sale goods", which in the eyes of the law are complete gibberish.

    Well it's fine to say that if it's just a change of mind refund which is most likely the message they're giving.
  • sarahg1969
    sarahg1969 Posts: 6,694 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    UK2010 wrote: »
    Well it's fine to say that if it's just a change of mind refund which is most likely the message they're giving.

    It's not fine to say that, if that's all they say. A statement that simply says "No Refunds" is, in fact, illegal.
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