We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Want to become a Forum Ambassador? Visit the Community Noticeboard for details on how to apply

Changing from british telecom advice please?

I am thinking of switching telephone providers from B.T to Primus saver, B.T are already the most expensive phone provider and now they plan to change the time that the free evening call start from currently 6pm to 7pm starting on the 1st April to get even more money out of us.
So I have had enough of being “ripped off” from B.T and I want out, I have found a company called Primus saver but I don’t know much about them and was wondering if anyone out there already use them and could answer some questions
I am planning to go for the free daytime, evening, and weekend calls for £10.99 line rental +£2.89 package charge a month (which is cheaper than B.T for line rental +evening and weekend package)
But how much does primus charge for connection charge for each call made (B.T charge 9.5p per call)
I know primus charge for sending you a paper bill but how do you pay your phone bill – can you pay over the post office counter and is there a charge for this or can you only pay by direct debt.
And of course as a phone provider how does Primus compare to B.T has anyone had any problems with them in the past
Primus just seems too good to be true with the package I am considering it will cost me just £13.88 per month then I will get all my calls free all day evening and weekend apart from the call connection fee (and the cost of the paper bill) is this correct
I found about them on this site
http://www.homephonechoices.co.uk/teleph
Any info appreciated
«1

Comments

  • utilitybroker
    utilitybroker Posts: 2,207 Forumite
    edited 26 February 2010 at 6:54PM
    You can get it for as little as £9.15 a month see http://www.homephonechoices.co.uk/article.asp?id=primus-exclusive-line-rental&partner=mse

    "
    Important information

    Bear in mind that the prices in the table above are on the basis that you pay by monthly direct debit, otherwise there is an additional £5 charge.
    Primus offers customers itemised paperless billing - you won’t get a paper bill in the post. If you want a paper bill that will cost an additional £1.76 a month. Primus line rental plans have a 12-month contract length and are subject to a 30 day notice period."

    Recent thread discussing them here http://forums.moneysavingexpert.com/showthread.html?t=2240231&highlight=primus+saver
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    ARTHUR wrote: »
    B.T are already the most expensive phone provider and now they plan to change the time that the free evening call start from currently 6pm to 7pm starting on the 1st April to get even more money out of us.
    No, Virgin Media is the most expensive.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • ARTHUR
    ARTHUR Posts: 210 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    yes but for a few quid more I can get free phone calls during the daytime too
    I am not sure if you have to pay a call connection charge though
  • ARTHUR
    ARTHUR Posts: 210 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Heinz wrote: »
    No, Virgin Media is the most expensive.
    my sister has virgin media for her internet, telephone cable tv and h.d box, its a pakage and she was able to haggle down the price with the threat of leaving them
    she was able to negotiate for the faster speed internet and all available channels at the cost of the basic package
  • utilitybroker
    utilitybroker Posts: 2,207 Forumite
    edited 26 February 2010 at 7:34PM
    ARTHUR wrote: »
    yes but for a few quid more I can get free phone calls during the daytime too
    I am not sure if you have to pay a call connection charge though

    The calls will not be free if you have to pay for them.;)

    They will raise a call connection charge for non -inclusive calls only.

    Are 0845/0870 calls included they are with BT

    They charge 56 p a month extra for caller display its inclusive with BT subject to you making couple of calls a month.

    Their calls to mobiles are dearer then BT.

    Just noticed they dont have a call connection charge,instead they have a minimum chargeable call charge of 4p and operate minute billing.
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    ARTHUR wrote: »
    my sister has virgin media for her internet, telephone cable tv and h.d box, its a pakage and she was able to haggle down the price with the threat of leaving them
    she was able to negotiate for the faster speed internet and all available channels at the cost of the basic package
    You stated that BT was the most expensive phone provider.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • ARTHUR
    ARTHUR Posts: 210 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    The calls will not be free if you have to pay for them.;)

    They will raise a call connection charge for non -inclusive calls only.
    what does non-inclusive calls mean
    I only call landlines in the u.k are those ones free with no connection charge
  • I was with primus for 2 years , in the end they went behind on billing and the cs is awful . paid via direct debt. have you considered using 18185 alongside bt
  • ARTHUR
    ARTHUR Posts: 210 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I was wondering my last quartily bill with B.T was about £110
    would my new bill with Primus day, evenining & weekend package be £41.64 per quarter (excluding vat) or would there be some "hidden charges
  • ARTHUR
    ARTHUR Posts: 210 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I was with primus for 2 years , in the end they went behind on billing and the cs is awful . paid via direct debt. have you considered using 18185 alongside bt
    sorry for sounding like a noob but what is 18185
    is it a company that you join and put that number before you key in the number of the person you want to call - if so that seems like a lot of hassle, I dont have speed dial on my phones
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.9K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.2K Spending & Discounts
  • 246.9K Work, Benefits & Business
  • 603.5K Mortgages, Homes & Bills
  • 178.3K Life & Family
  • 261K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.