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missile
missile Posts: 11,812 Forumite
Part of the Furniture 10,000 Posts Name Dropper Photogenic
in Budgeting & bank accounts
Anyone else have trouble with accounts disappearing then reappearing?

I have seven accounts with NW. The other day two fixed rate bonds were not visible via online banking. I complained and got a B... S... standard reply about new accounts may take a few days to show etc. I should sent them a form and they would investigate.:mad:

Then those accounts reappeared online:wall:

These are not new accounts and I do not understand why they were there one day, not the next and back the day after. I have requested a better response to my complaint.

There is £20,000 in these accounts and I am a little concerned at their chevalier attitude to my money.
"A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
Ride hard or stay home :iloveyou:

Comments

  • onlypaddy
    onlypaddy Posts: 991 Forumite
    Debt-free and Proud!
    ok....so they were having problems...they didnt show up.. doesnt mean they dont exist any more!! chill out....
    Debts at LBM (May '08) £5760 - Lloyds CC £4260, Lloyds OD £1500;
    Debts as of May 28th 2011:
    Santander CC: £0.00
    Lloyds OD : £0.00
    DFW Nerd #1247 - Proudly dealt with my Debts :D Olympic 2012 Challenge #12
  • missile
    missile Posts: 11,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I think you would be a little concerned, if it was your money.
    "A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
    Ride hard or stay home :iloveyou:
  • Nine_Lives
    Nine_Lives Posts: 3,031 Forumite
    I have a FR bond also & i know you get a certificate with these accounts detailing the info.

    If my account went missing, i wouldn't be too bothered so long as i still had the certificate as proof.

    If it went missing for days & days on end & never came back, then that's when i'd start getting concerned & in touch.
  • onlypaddy
    onlypaddy Posts: 991 Forumite
    Debt-free and Proud!
    it would take me a few days to get a little concerned, but it wouldnt really amount to any more than that. cos if i had that much in accounts i'd make sure i had all the paperwork to go along with it :D cant exactly lose an account then can they.....
    Debts at LBM (May '08) £5760 - Lloyds CC £4260, Lloyds OD £1500;
    Debts as of May 28th 2011:
    Santander CC: £0.00
    Lloyds OD : £0.00
    DFW Nerd #1247 - Proudly dealt with my Debts :D Olympic 2012 Challenge #12
  • agsnu
    agsnu Posts: 1,457 Forumite
    missile wrote: »
    There is £20,000 in these accounts and I am a little concerned at their chevalier attitude to my money.

    I'm sure Graham Beale is riding off into the sunset with your cash in his back pocket.
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