Bobbly Asda Cardidgan - Wear and Tear ?

sagalout1954

I'm with missymugwump's comment that "it's nothing to do with price". More expensive doesn't necessarily mean better quality any more, and that goes for a lot of what you might once have considered 'reasonable quality' stores. My M&S undies are made in Thailand, Malasia, Sri Lanka and China! Not so different from cheap Asda ones I'll bet though they've cost a lot more.

Some of my jumpers/cardi's which haven't bobbled were actually purchased in Tesco, the quality is not so different to ones I've bought in Debenhams at twice the price. Though the Debenhams ones did look better on the hanger before I bought them, 1 trip through the washing machine means it's no longer possible to tell them apart from the cheap Tesco ones.

Fuzzy_Duck

It's a difficult one. I think if you bought some shoes from Primark for example, and they fell apart after a couple of wears, you'd be within your rights to ask for a refund (although imo you would have got your money's worth out of that couple of wears, so not really worth complaining!) With a bobbly cardigan you can still wear it, so it still fits its purpose- it's far more difficult to argue.

You could try your luck asking another person for a refund, possibly they will agree. If not I'd just write it off and avoid their cardis in future.

jwc999blue

Go to Tesco,
Wife bought a bikini for holiday wore it, washed it & it discoulored, took it back & they changed it

jdturk

nikki_angel wrote: »

I took something woollen back to Asda due to bobbling. Luckily they refunded me but I would have stood my ground if not.

you could have been waiting a while if they were standing their ground, a stand off in Asda....see who blinks first!

Timalay

At least with asda you didn't have to pay much.

I ordered two jumpers from Next a little while ago (total of just over £50), and when they arrived the more expensive of the jumpers (About £28), the first time I put it on the seem ripped on the sleave (and no it was not the wrong size). So I sent it back and got a replacement jumper. But a while after that I found out from Next that they charged me for two lots of del. Well I rung them up and got a refund on the 2nd del charge.

triticale

tandraig wrote: »

I used to work in a factory which supplied M&S back in the seventies - the fabrics were good quality, the the pattern cutters the best, and us sewing machinists - well - we had targets to meet but quality was paramount.

Me too! In the 90's though. Quality control was second to none. M&S moved to overseas factories, we moved to making crap for topshop for a while (skilled workers trying to make silk purses out of sows ears (rubbish materials), very sad) but that didn't last either as they probably realised they could save a fortune with foreign sweatshops too, and the town lost an important employer.

Designer brands aside, you get what you pay for.

horsechestnut

I had a cardi from T.K.Max for which I paid about £30. (and bear in mind that the original cost was £70+) It bobbled after wearing it a couple of times. I took it back but they would only give me a credit note as it was 2 months since I purchased it. I accepted the credit note and bought a jumper that is fine! You just never know.

tandraig

no you dont! you can buy a jumper from m&s get a similar jumper from asda and odds are they are made in the same factory now! the only difference is about £20!!!
so unless you are paying designer prices - you can expect high street clothes to be made in third world countries or even sweatshops over here! why else are they so cheap? so next time you get a t-shirt at 3 for £1.50 spare a thought as to how it can be made so cheaply.
at one time m&s only used UK factories for their clothes and i can tell you their buyers were demons! and the quality control was second to none. i remember one time we had an order from an eastern european country there was no quality control and we were told to get them out ASAP. funny thing was - the same design was used by m&S for staff clothing - jeez - it had to be perfect! but we were paid the same.

missymugwump

More than they paid there suppliers
Suppliers were always left waiting to be paid
And M&S would reject orders on a whim leaving the supplier to de brand and try to sell the stock to recover his/her costs

They had a fearful reputation in the business you didn't jump into bed with them lightly
I personally know a business who went bust because of their practises,they had an exclusive contract to supply M&S dropped them suddenly they lost everything
M&S contracts are always weighted to their favour I think that contrct law has improved and these clauses would be deemed unfair now

Freshwater

I haven't bought cardigans from Asda, but when OH was at the CS desk recently, the man in front was returning a computer which he said had loads of info on from a previous return and he had bought it new. The staff didn't seem to think it was a big deal :eek::eek: so maybe it is how they are 'trained' to respond to complaints.