Help - incredimail

dogmaryxx

Have browsed internet forums etc and from what I can gather Revo is the way to go unless your confident enough to manually uninstall as per aliEnRIKs link .

mum_working_at_home

well seem to have got rid of incredimail used 'Your Unistaller'

Thou I do still seem to have REGISTRY REVIVER 64 that still keeps reinstalling itself.

And guess what I have two versions of it one from Lavasoft and from Spamfighter

Anyone ever heard of them????

aliEnRIK

I think youve probably installed some malware

Download MALWAREBYTES (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_malwarebytes_anti_malware/
Open malwarebytes and goto UPDATE and click 'check for updates'. After its updated goto SCANNER and click PERFORM FULL SCAN then click SCAN
Post the COMPLETE log here AFTER youve deleted everything it finds


reboot

Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_hijackthis/
Click MAIN MENU then DO A SYSTEM SCAN AND SAVE A LOGFILE(Takes seconds) then post the log so we can see whats running
(do NOT do anything else with Hijack but scan and post the FULL log)

mum_working_at_home

Hiya
cant get the other one to install, and the program is still installed
either thou we did find somethings on the other scan

aliEnRIK

mum_working_at_home wrote: »

Hiya
cant get the other one to install, and the program is still installed
either thou we did find somethings on the other scan

Clear as mud to me!

Which doesnt install and can you post the log of the one that did work?