NTL 12 month contract and moving accom

Lady_K

If a person moves house or rented accom does that end the NTL 12 month contract?

ianian99

no.

But if you are moving to an address that does not get cable tv(ie the countyside) they normally cancel the rest of the contract

hurrah

Strictly you have to pay for the whole 12 month term,even if you move.

They may charge you a cancellation charge which will be the charges which would have been payable to the end of the Initial Term.

Ask them.

Lady_K

She only had it put in on Saturday, if she moved she would be moving to probably university flats which already have it installed. This possible move is because there have been huge problems since she moved into a student house 11 days ago, long story...

I wondered if there was a trial period when having the NTL in that you can disconnect if there are problems for any reason and that cancels the 12 month contract?

ianian99

7 day cooling off period

stiffnuts69

ianian99 wrote:

7 day cooling off period

Doesnt apply if the provision of a service has already started.

However can cancel under 30 day money back offer

Lady_K

stiffnuts69 wrote:

Doesnt apply if the provision of a service has already started.

However can cancel under 30 day money back offer

Whats the 30 day money back offer?

stiffnuts69

30 day money back guarantee

http://www.home.ntl.com/page/additionalinformation#guarantee