Vivienne Westwood return policy question

thelibertinedream

Bought a £600 bag from Vivienne Westwood as a birthday present for my wife on Friday.

Gave it to her today and she doesn't like it

Can I take it back for a full refund

At the time the shop said it can only be returned for a credit note?

Is this allowed?

What are my rights?

dreamypuma

This area of the forum is getting so repetitive... Yawn....:think:

Try the search function, using the word "refund"

Suppose it make a change from "SOGA" or "Secret EU Law"

KeithP

If you change your mind, and the bag is not faulty, the seller does not have to give you a refund.

By the strict letter of the law, they do not even have to give you a credit note. By giving you a credit note they are exceeding their obligations.

missymugwump

dreamypuma wrote: »

This area of the forum is getting so repetitive... Yawn....:think:

Try the search function, using the word "refund"

Suppose it make a change from "SOGA" or "Secret EU Law"

How charming !

thelibertinedream

dreamypuma wrote: »

This area of the forum is getting so repetitive... Yawn....:think:

Try the search function, using the word "refund"

Suppose it make a change from "SOGA" or "Secret EU Law"

thanks for your kind assistance :mad:

neilmcl

thelibertinedream wrote: »

Is this allowed?

Selling a handbag for £600 shouldn't be allowed, no.

pimento

Always a bit of a risk buying a woman a bag unless you're certain she'll like it. Buying a £600 bag is a big risk.