Coexistence of Tiscali and Talktalk?

tommy134

Hello everyone,

I have switched my broadband provider, or more precisely upgraded the service from Tiscali to talktalk early this month, however just about one hour ago, I accidentally realised I could log in with both services!

More seriously I also found out I had been using Tiscali's broadband from the said "switch" date when Tiscali's sevice was supposed to be cut off and replaced by Talktalk. (I did not receive the welcome pack from talktalk and had thought username and password were still the same, so I had not touched talktalk until I called talktalk to set up online billing and found new set of username and password, then I loged in and found all out...)

Is anyone else experiencing the same coexistence? Am I paying for two services now?

Many thanks for your advice!!

ACDeag

tommy134 wrote: »

Hello everyone,

I have switched my broadband provider, or more precisely upgraded the service from Tiscali to talktalk early this month, however just about one hour ago, I accidentally realised I could log in with both services!

More seriously I also found out I had been using Tiscali's broadband from the said "switch" date when Tiscali's sevice was supposed to be cut off and replaced by Talktalk. (I did not receive the welcome pack from talktalk and had thought username and password were still the same, so I had not touched talktalk until I called talktalk to set up online billing and found new set of username and password, then I loged in and found all out...)

Is anyone else experiencing the same coexistence? Am I paying for two services now?

Many thanks for your advice!!

Could be because Tiscali is now owned by TalkTalk. Although you think you were moving to TalkTalk they may just have kept you on the old Tiscali network as they call this TalkTalk now.