Halifax Online Banking website problem

gerryfitz

Just a heads up.

The Halifax Online Website has problems this morning. (19.2.2010)

It is showing that details entered are incorrect (when they are).

There is a message on their phone line saying they have problems.

I have spoken to Customer Services and they say wait a few hours and try again.

Don't bother doing what I did and reset your password, because it has no effect.

Dave_save

All seems to be working fine for me.

Nikkster

Phew! Glad its not just me then!
Triple checked that Capslock wasn't on, made extra sure I was typing everything correctly etc. Had a feeling something was up as I'm pretty sure I've tried to log in enough times for them to freeze access (normally).

flutterbyuk25

I can't get in either

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gerryfitz

The guy at Customer Services said some may get online, others won't.

He thought it might be a couple of hours, but not certain.

I just don't know whether to use the new password they sent, or my old one, I'll just have to suck it and see.

gems1617

I thought it was only me!

I'm sitting here having kittens.

JenniferF

Hi,

The first 3 times I tried it told me that my details were wrong...but the 4th time it let me in - so if you know your details are correct I'd give it another go!

Cheers,

Jen

gems1617

It's working for me now.

Nikkster

Working for me now too.
I did notice before that the log-in page didn't seem to complete loading (looked as if it had, but the progress bar thingy was still going) - maybe that was something to do with it?

mancini601

So far this morning...my day has gone as follows:

1. Got up late - PANIC!!
2. Needed to login to Online Banking to make sure I had been paid and to transfer a sum from savings. Couldn't login even after multiple attempts...PANIC!
3. Phoned Automated service. Got through to someone who said "Sorry sir their seems to be a problem with your accounts...PANIC!!
4. Oops, sorry sir. My mistake. "Can I just take some security details before we continue?"..."Can you tell me the amount and place of your last cash withdrawal?" PANIC!! I can't remember as I can't login to check...PANIC!!
5. PHEW! Got it right. Transfer made, Salary recieved...all good...PHEW!
6. Tried Internet Banking again...All ok now..PHEW
7. A call from the Technical department at work. A systems upgrade that I am managing has just gone pear-shaped...PANIC!!

flutterbyuk25

gems1617 wrote: »

It's working for me now.

me too now. Which is good as it's payday

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