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Help drafting letter, company taken £400 for goods now saying should have been £560

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  • molerat
    molerat Posts: 34,642 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    BathroomVillage, you need admin approval to post officially or using your company name.
  • SailorSam wrote: »
    If you call into your local trading standards office you may find that they have lots of sample template letters to cover all sorts of problems.
    That's right, let them go round the place and with the police, kick in the doors and put them in the cooler for the weekend.

    Actually I think E&OE takes priority here and you should ahve the oppertunity to contiue, at the new price or withdraw.
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