Mystery shopping thread xiii ** please don't mention client names on here **

Catlin

Ensure you are seeing 40 posts per page (set in User CP) - same number of posts, less pages.

Tudorc1

domesticgoddess wrote: »

Can someone who has done or who will be doing the "death" visits confirm that the reveal is ONLY if there are questions unanswered?

TIA
DG

No. In last set of visits you had to view all areas, accompanied.

Rosy_Violet

domesticgoddess wrote: »

Can someone who has done or who will be doing the "death" visits confirm that the reveal is ONLY if there are questions unanswered?

TIA
DG

Read the brief...it's quite clear that you return after the Mystery shop scenario and tell them you are to check certain areas. You have to get their signature to confirm your visit too.

Bit like reading the forum.

The info is all there, you just have to read it carefully!

Granted some things are a tad confusing but then if you are that confused it's best to telephone the agency and talk through your queries.

lovetowinacar

millerose wrote: »

Hi.

A quick query.

I've completed an orientation for a client on GAP. I got 1 question wrong and I am now suspended from shopping with the client.

Anyone know how long I am suspended for?

Is it indefinately or do i get another chance?

many thanks x

I also did this, and I recently queried it and was informed that once you fail the test you are never allowed to shop for that client in the future. I was told very sorry but it is a rule the client insists on. hth

MollyEliza

millerose wrote: »

Hi.

A quick query.

I've completed an orientation for a client on GAP. I got 1 question wrong and I am now suspended from shopping with the client.

Anyone know how long I am suspended for?

Is it indefinately or do i get another chance?

many thanks x

I think it is forever. I got one of the phone questions wrong. I am still not sure how I managed it - 3 chances and 3 options lol

brryssn

ukmonkey wrote: »

People have, over the years, put a LOT of time into this thread, and helping new shoppers.

I spent many hours re-writing the previous first posts into how they are now, and TG (and Josie I believe) have spent varying amounts of time adding bits to them.

It's not a lot to ask, for people to read the thread to see if their question is answered, BEFORE asking, is it?

I think you'll find though that it was Timmne, Tractor Girl & Josie who spent the majority of time on this, and you just "tweeked it".

jc2703

4 jobs for RCT in the same furniture store in Bilston if anyone is in that neck of the woods....check out the yellow sticker info

mysterious_girl

Rosy_Violet wrote: »

Read the brief...it's quite clear that you return after the Mystery shop scenario and tell them you are to check certain areas. You have to get their signature to confirm your visit too.

Bit like reading the forum.

The info is all there, you just have to read it carefully!

Granted some things are a tad confusing but then if you are that confused it's best to telephone the agency and talk through your queries.

Just out of interest (I have not been accepted so don't have a brief to refer to), when checking certain areas: It's not the coffins is it, so see if they are full, half full or empty?:D :rotfl:

pinkprincess39

Some tech help needed please. Done some crisp photos today. Rather than attach 1 photo at a time to an email is there a way of doing that all at once? ta xxx

Rosy_Violet

domesticgoddess wrote: »

Actually the way I read it on summary was that it was optional and when I looked at the questionarie that wasn't clear either.

So would reading the full brief not have clarified?
I do see on my summary that there is a sentence about member of staff accompanying and gaining a signature.

Maybe we should have on the first page a list of Qualities a professional Mystery Shopper needs. Number one being make sure you carefully read the full brief and all assignment notes.
All too easy to rush in and make mistakes- bit like passing a Gyp test. Easy when you carefully read all the details.

Sorry if this is harsh. But it's a fundamental for every assignment.