Mystery shopping thread xiii ** please don't mention client names on here **

TractorGirl327

partyprincess wrote: »

I was MSing a supermarket today and as I was finishing my covert availability check there came an announcement over the speaker:

'All staff to checkout for a rumble'

Other customers didn't seem to bat an eyelid but I'm pretty sure the staff had me rumbled!! :rotfl::rotfl::rotfl:

A Rumble is, I think, supermarket jargon for a staff briefing where they tell them of any special offers!

ETA: A quick Google found this: "An operation carried out in major UK supermarket chain, Tesco. All staff, from managers to checkout staff skip from aisle to aisle bringing products forward on the shelves, lining them up and making them look pretty for customers." I don't think it's unique to Tesco as I've frequently heard it in Sainsburys "All staff to checkout for the 4 o'clock rumble".

TractorGirl327

Tesco_points_addict wrote: »

Awww, I have got my first jobs with ESA, (thanks everyone on here!) 5 pharmacy ones, are they as complicated as the brief seems to be?!!

TPAx

No .. I spent about an hour and a half last night reading through the brief and printing everything off for my 3 jobs today .. they were very straightforward .. just writing them up now and the questionnaire is simple.

Tesco_points_addict

TractorGirl327 wrote: »

No .. I spent about an hour and a half last night reading through the brief and printing everything off for my 3 jobs today .. they were very straightforward .. just writing them up now and the questionnaire is simple.

Thank you TG, I was just a bit worried as it's my first jobs for this company, and 5 in one day....well would hate to make a mess up!

TPAx

partyprincess

TractorGirl327 wrote: »

A Rumble is, I think, supermarket jargon for a staff briefing where they tell them of any special offers!

ETA: A quick Google found this: "An operation carried out in major UK supermarket chain, Tesco. All staff, from managers to checkout staff skip from aisle to aisle bringing products forward on the shelves, lining them up and making them look pretty for customers." I don't think it's unique to Tesco as I've frequently heard it in Sainsburys "All staff to checkout for the 4 o'clock rumble".

Ah thanks for clearing that up I'd never heard that before, think I'm getting paranoid. 5 shops in 1 day is a lot for me!

tbw

misssarahleigh wrote: »

ok, got my first supermarket audit job (two actually)

One question. If for some reason i find a large amount of the 'wrong product', will it not look a little strange when i walk to the till with one product but 20 of them lol

It says to be careful about not showing who you are but if i walk to the till with e.g. 30 choc bars will this not look a little odd?

Anybody ever had to do this.

Whats really bothering me about this one is that many supermarket chains impose a maximum number per customer ! ie trying to buy 30 of one item (especially if its bigger than a bar of chocolate ) will cause a major hiccup! Its happened to me before and they've refused to allow me to buy the b***** stuff.

Also, if you are talking about what I think you are talking about (cloak and dagger stuff this!), then there is a special deal on this weekend (and they certainly had a maximum number per customer last time they did it) and buying what I think you are going to buy will really upset that particular apple cart. I've got exactly the same problem tomorrow and I'm just going to do the best I can - but I have some major doubt as to what will happen.

Glamazon

Tesco_points_addict wrote: »

Awww, I have got my first jobs with ESA, (thanks everyone on here!) 5 pharmacy ones, are they as complicated as the brief seems to be?!!

TPAx

Easy peasy! I did 2 yesterday, 4 today (I did have 5 but one was closed down) and have another 5 to do tomorrow. It's great because anything you forget to check you can go back and check during the overt bit

Am just doing my reports now and like TG said they are very simple. Just don't forget to get signatures!!

tbw

misssarahleigh wrote: »

It says if you clear the self you must ask if there is more in the warehouse. Thats all very well but how do they think i'm going to get a pallet of food in my 2 door corsa lol:rotfl:

You won't - cos they won't let you have them all!

PS If you are talking about what I think you are talking about then its best if you don't say anymore ! Sorry to be cryptic but chatting about this lot is a big NO NO!

tbw

TractorGirl327 wrote: »

A Rumble is, I think, supermarket jargon for a staff briefing where they tell them of any special offers!

ETA: A quick Google found this: "An operation carried out in major UK supermarket chain, Tesco. All staff, from managers to checkout staff skip from aisle to aisle bringing products forward on the shelves, lining them up and making them look pretty for customers." I don't think it's unique to Tesco as I've frequently heard it in Sainsburys "All staff to checkout for the 4 o'clock rumble".

And they are a darn nuisance when they are at it! Get in the way of customers, block the aisles are are generally a pain in the butt (even more so if you are trying to do a mystery shop!).

Tesco_points_addict

Glamazon wrote: »

Easy peasy! I did 2 yesterday, 4 today (I did have 5 but one was closed down) and have another 5 to do tomorrow. It's great because anything you forget to check you can go back and check during the overt bit

Am just doing my reports now and like TG said they are very simple. Just don't forget to get signatures!!

Ok this is a really stupid question I know, but....what do you wear? I normally just wear smart jeans and a jumper when MSing but don't normally reveal myself (note to self....wear decent knickers n bra...must match:rotfl:)

TPAx

(Told you it was stupid question!)

Glamazon

Tesco_points_addict wrote: »

Ok this is a really stupid question I know, but....what do you wear? I normally just wear smart jeans and a jumper when MSing but don't normally reveal myself (note to self....wear decent knickers n bra...must match:rotfl:)

TPAx

(Told you it was stupid question!)

I wore black skinny jeans, a jumper, coat and black fluffy boots :cool:
Looked more like a chav than smart :rotfl:
Just checked - underwears doesn't match!
I also had baby in pushchair with me which when I revealed myself was told it was a great cover as they never would have known what I was doing